Engineering - Digital Delivery Coordinator

At Henderson, we're about more than just buildings
We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life – and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do
We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different
We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3


Position Summary
The Digital Delivery Coordinator is responsible for consistent execution of content development and standardized digital delivery services (DDS) workflows across projects. This position supports project teams by applying firm standards, coordinating digital deliverables, and resolving routine delivery issues. Serves as key contact among cross-functional internal and external project teams, ensuring that results align with organizational objectives.
Essential Job Functions & Accountabilities
Delivery Execution & Coordination
• Executes routine Digital Delivery tasks across active projects.
• Applies approved DDS standards, templates, and workflows consistently.
• Coordinates project plans for both content, scope, timelines, and data organization, and deliverables.
• Executes routine digital delivery tasks independently and escalate non-standard issues appropriately.

Project & Stakeholder Support
• Coordinates with Project Managers, Discipline Leads, and DDS leadership to support delivery needs.
• Creates project reports for both internal and external consumers.
• Assists with planning and tracking digital deliverables tied to project milestones.
• Assists content team in training creation including, but not limited to, content creation, presentation collateral, and other creative media tools.

Standards & Quality Support
• Assures compliance with Digital Delivery standards and procedures.
• Performs quality checks on assigned digital deliverables.
• Identifies inconsistencies, risks, or deviations from standards and elevate them as needed.
• Supports corrective actions to maintain delivery quality and consistency.

Workflow Implementation & Adoption
• Implements established DDS workflows across projects.
• Assists with testing or deploying new workflows developed by DDS Specialists.
• Provides feedback on workflow performance and usability.
• Learns, adopts and supports new industry tools for content development, hosting and analysis specific to the needs of DDS.

Mentorship & Knowledge Sharing
• Shares knowledge and best practices with project teams.
• Supports onboarding efforts for new DDS team members.
• Models DDS expectations related to professionalism, quality, and accountability.

Core Competencies


Communication
• Keeps others informed conveying information clearly and with an appropriate level of detail.
• Listens attentively to others and takes an interest in what they have to say.
• Responds openly to others encouraging honest, productive communication.

Integrity
• Demonstra