Engineering Associate – Middleware Operations

About this role:

Wells Fargo is seeking an Engineering Associate – Middleware Operations to join the Chief Technology Office (CTO) aligned to TECHNOLOGY OPERATIONS & SUPPORT. This entry‑level role supports the operational stability, automation, and modernization of enterprise Web and Application Middleware platforms that are critical to Wells Fargo’s technology ecosystem.

As part of a collaborative systems and software engineering team, you will help support and operate centrally managed middleware technologies such as Apache Tomcat, Apache HTTPD, WebSphere, and other enterprise platforms. This position plays a key role in advancing factory transitions, platform migrations, and middleware lifecycle activities. You will contribute to automation initiatives that reduce manual intervention, improve mean time to resolution (MTTR), enforce consistency, and support service level objectives.

This is an ideal opportunity for early‑career technologists looking to build a strong foundation in software engineering, systems operations, and enterprise middleware while gaining experience in automation, reliability, and operational excellence at scale.

You will also participate in the Career Opportunities in Development and Engineering (CODE) Program — a two‑year development program that runs alongside your full-time experience. CODE is designed for recent grads, coding bootcamp alumni and individuals with hands-on technical experience looking to break into tech. No four‑year degree is required.

CODE provides:

• Immersive onboarding and foundational technical training

• A supportive cohort experience of peers starting their tech careers

• Dedicated mentors and program managers who guide your development

• Professional development, career coaching, and workshops

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

In this role, you will:

• Support enterprise Web and Application Middleware platforms by assisting with operational activities, system monitoring, and basic troubleshooting in Linux‑based environments.

• Support middleware platforms such as Apache Tomcat, Apache HTTPD, WebSphere, and similar technologies.

• Execute runbook‑driven tasks such as application restarts, health checks, validations, and certificate updates across supported middleware environments.

• Assist in creating and maintaining automation scripts and operational tooling to reduce manual intervention and improve incident response.

• Monitor systems, review alerts, and support troubleshooting efforts to restore service and meet operational objectives.

• Participate in operational support activities related to platform migrations, factory transitions, and middleware upgrades.

• Work closely with senior engineers to learn platform behavior, operational standards, and automation practices.

• Follow change management, access controls, and security procedures required for enterprise production environments.

Required Qualifications:

• 6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of hands‑on experience (academic, internship, training, or work) supporting middleware, infrastructure, or application operations.

• Experience performing basic operational tasks on middleware platforms such as Apache HTTPD and/or Apache Tomcat, including restarts, configuration changes, or health checks.

• 6+ months of exposure to Linux and/or Windows environments, including navigating file systems, reviewing application or system logs or executing basic command‑line commands

• Experience using at least one monitoring or observability tool (e.g., Splunk, Grafana, AppDynamics, Prometheus) to: review alerts or dashboards, identify abnormal behavior or outages or escalate issues using defined procedures

• Demonstrated ability to triage incidents by gathering logs and error messages, documenting symptoms or supporting root‑cause analysis under guidance

• Familiarity with incident or ticket management systems (ServiceNow preferred), including updating tickets, tracking status, or documenting resolution steps.

• Exposure to automation or configuration tools such as Ansible, or equivalent scripting/automation concepts, through coursework, labs, or on‑the‑job u