Engineer 2, Engineering Operations

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a member of the Video Linear Operation team, you are instrumental in delivering cutting edge video distribution technology.  You will be provided with an opportunity to work with the top video and network technology vendors in the world as Comcast focuses on being the 1st in the industry to deliver the latest and greatest experience to our customers.  To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest and greatest tools and test equipment in our state of the art facility.   

Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment? 

As a member of the 24/7 Video Acquisition and Compression Technology team for Comcast, you will be instrumental in leading the strategic direction of the physical technical space that is used to deliver video to the entire Comcast footprint.  The VACT team is a fast-moving team of world-class experts who are innovating in end-to-end video delivery in a 24/7 environment. We are a team that thrives on big challenges, results, quality, and agility.  You would be a part of the team that delivers video in every format to the end user – from cDVR, to QAM delivery as well as TV Everywhere (OTT).  To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest real-time and offline analysis tools in our state of the art facility.   

Who does the 24/7 Eng / Ops Engineer work with? 

An Eng / Ops Engineer on the 24/7 Video Acquisition and Compression Technology Team will work with a variety of on-site vendors that have a technical presence in our facilities.  We provide Tier 2 operations support to the Video Quality and Reliability team and work closely with the network engineering and video engineering teams.  

What are some interesting problems you’ll be working on? 

In this role, you will have exposure to any and all issues that can arise within the Video Linear Operation team.  We are the team that is instrumental in solving complex video and networking issues that come in from anywhere, whether escalated from a customer, or from other teams within Comcast that we partner with.   

   

Where can you make an impact? 

You’ll be working with the best and brightest minds in Comcast to roll out the video delivery infrastructure that will power the next generation of television.  Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.   

Job Description

Core Responsibilities

• • Operate, maintain, and troubleshoot diverse video compression, alternate content, ad insertion and distribution systems. 

  • Uses in-depth Information Technology skills and knowledge to ensure maximum availability and reliability for video and data transmission systems that include video compression, fiber optic, RF, and IP distributions. 

  • Ability to multitask and manage multiple projects and issues simultaneously. 

  • Focus on flawless planning and execution of all change activity. 

  • Perform detailed testing and validation of all video compression systems to ensure operability. 

  • Perform preventative and corrective maintenance on satellite acquisition and transmission systems including