Energy Efficiency Project Coordinator

Energy Efficiency Project Coordinator  
Program Implementation 

Location: Columbia, MD (Remote – Home Office with Local Travel) 
 
Are you ready to make a difference?
To support our growth, we are seeking junior level candidates with a strong interest in energy efficiency. This individual would be responsible for managing a pipeline of new and existing customers and trade allies to ensure our programs meet participation goals. The successful candidate will contribute to the midstream team by being responsible for the internal operations of the programs, supporting the program management with tasks such as reporting, application review, forecasting, partner training and onboarding, marketing development, and client support.   

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Work as part of the midstream energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed. 
• Manage onboarding process for distributors and contractors, including developing procedures, coordinating documentation, guiding individuals, ensuring compliance, evaluating, and improving processes, and serving as a point of contact for concerns. 
• Review project application forms and submittals by customers, contractors, and other program participants in order to ascertain compliance with program policies and procedures. 
• Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs. 
• Interface daily with contractors and distributors participating in utility sponsored programs. 
• Perform energy savings calculations for energy efficiency measures and upload records into program database. 
• Process paperwork for program incentive payments per established policies and procedures. 
• Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. 
• Conduct lighting, HVAC, and other energy using equipment surveys to verify installation and operation of energy efficiency equipment 
• Maintain strong ongoing communications with participants and other interested stakeholders in order to assess their needs and to receive feedback on their experience with the program. 
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management. 
• Review and analyze QA/QC data reported to client. 
• Must have a reliable vehicle for local travel. Requirements are between 30% to 50% of the time. (reimbursement for mileage provided)

 
What we need you to have (minimum qualifications)

• Bachelor's degree in (business admin, Energy, Environmental Science, or related field) and
• 1+ Years of experience working with databases and developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
• 1+ years of experience and proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)   

     
What we would like you to have: 

• Proven success in customer service and/or sales 
• Strong follow-up and follow through skills and ability to successfully manage projects 
• Prior experience or a strong interest in one or more of the following is a plus: 
• Experience performing energy audits and energy savings calculations. 
• Lighting retrofit designs and assessment and installation. 
• HVAC System assessment, operations, and maintenance. 
• Interacting with business owners, representatives, and other key stakeholders. 
• Experience with data analytics and reporting. 

Professional Skills: 

• Excellent verbal and written communication skills  
• High degree of self-confidence, determination, and motivated to excel 
• Ability to prioritize and multi-task, and work under strict deadlines 
• Ability to manage multiple time-sensitive priorities without diminished effectiveness 
• Sound business ethics, including the protection of proprietary and confidential information  
• Ability to work with all levels of internal employees, as well as outside clients and vendors  
• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude both in person and in virtual collabo