Endpoint Security and Management Specialist

Job Summary:

Information Technology Solutions (ITS) is the in-house technology solutions provider for the Wisconsin School of Business (WSB). We are seeking a new team member who is motivated and enthusiastic to improve the security and support of our user endpoints. The ITS team is a small but growing group with dedicated and customer-friendly technology professionals. If you are passionate about technology, value and promote endpoint security, and want to continue growing your skills then this is an amazing opportunity for you.

As a member of our team, you will leverage industry standard tools to manage, configure and deploy changes to WSB endpoints. A mixture of technical expertise, strategic thinking, and critical problem solving is needed in this role. This person will be responsible for assessing our current endpoint security maturity, defining and proposing changes and working collaboratively to implement improvements. This individual will be the primary person involved in prevention, detection, correction, and risk reduction over our user endpoints. Successful candidates will possess a security focused mindset, interest in developing deployment automation, a passion for process standardization and strong communication skills. This person will engage with faculty and staff to understand their needs and find solutions that create a more secure environment while also creating an amazing and simple to use user experience.

The primary responsibility of this position will be:
- Endpoint management for Windows and macOS
- Automated endpoint deployment and patching
- Maintaining computer deployment systems
- IT asset inventory management and reporting
- Monitoring, detecting and correcting security issues
- Endpoint hardening including encryption, authentication, OS and application patching, software library
- Configuration and troubleshooting
- Creating documentation for end users and IT professionals

Additional responsibilities of this position are to assist with the following:
- Server system administration
- Network and firewall administration
- Enterprise applications

We value open communication, collaboration, and transparency. This position will report to the ITS Director. This position has the option of being onsite or hybrid.

Responsibilities:

Monitors, provides privileged access to, responds to, and analyzes escalated threats to cyber security data and systems to ensure the safety and protection of information system assets under general supervision. Develops cybersecurity training, security standards, procedures, and infrastructure for major systems.

• 15% Monitors daily system operations using intrusion detection and prevention systems and assesses findings
• 10% Responds to escalated security incidents by conducting forensic analysis and reporting for major and high-risk security breaches
• 10% Receives, processes, and implements security change requests, including privilege access
• 10% Conducts vulnerability-scanning analysis, tests security controls, documents the results of risk assessments, and designs procedures to prevent future incidents
• 5% Develops and facilitates security awareness training
• 15% Assists in the design, development, and implementation of security methodology and infrastructure for major systems
• 15% Configures, develops, and tests applications and security controls
• 15% Assists in analysis, direction, implementation, and support of the desktop management software
• 5% Develops and modifies cybersecurity tools

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: http://diversity.wisc.edu">Diversity and Inclusion

Education:

Required
Bachelor's Degree

Qualifications:

Required (including Minimum number of years and type of relevant work experience):
- 5 or more years of professional experience managing endpoints
- 5 or more years of demonstrated experience with endpoint management and deployment tools such as SCCM, Workspace One, Jamf

Preferred:
- 7 or more years of experience with endpoint management with deployment tools su