EMS & Fire Sr Project Specialist/Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

PCG is seeking candidates for a Fire/EMS Consultant position who will work as an integral part of a dynamic team along with peers and senior staff. The Fire/EMS Consultant will be responsible for carrying out the day-to-day activities of the Public Safety Consulting Services team within the Financial and Strategic Solutions (FSS) Center of Excellence. This role will use knowledge of fire/emergency medical services (EMS) standards, practical and clinical experience, and current best practices in the fire/EMS field to lead and facilitate public safety consulting projects. Project examples include ambulance service feasibility studies, department merger/consolidation studies, technical assistance subject matter expert writing for special assignments, EMS cost-of-service analysis, fire department standards of cover reports, fire/EMS operational analysis, department staffing and pay scale analysis, and strategic/master planning. This position will work closely with a variety of stakeholders such as other fire/EMS experts, project teams, data analysts, consulting staff, and clients. The Fire/EMS Consultant will participate in diverse tasks including launching and implementing new client-facing projects; conducting research and data analysis; writing reports of findings and recommendations; supporting business development efforts; creating and delivering trainings; and providing input to improve business processes, tools, and systems.

Duties and Responsibilities

• Serves as subject matter expert for Fire/EMS consulting projects.
• Responsible for establishing the overall project methodology to address the scope of work and defining the implementation approach, ensuring consistency with company strategy, commitments and goals.
• Facilitates the definition of project scope, goals and deliverables.
• Defines project tasks and resource requirements.
• Develops full scale project plans.
• Conducts research and carries out quantitative and qualitative analysis and develops written reports of findings for fire/EMS consulting studies.
• Uses knowledge of current fire and EMS industry best practices, standards, and regulations to inform development of findings and recommendations.
• Presents findings and recommendations to clients and stakeholders.
• Manages project tasks, deliverables, and timelines. Communicates any issues to project managers and recommends solutions.
• Reviews and be an expert in business operations for service and efficiency improvements.
• Maintains positive client relationships and deploys client success measures.
• Develops and executes new growth strategies.
• Identifies new sales opportunities and follow-up on sales leads.
• Leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.
• Prepares a wide range of written materials for client management, business development, and marketing including presentations, responses to request for proposals, quotes, blog posts, and sales initiatives.

Required Skills

• Analytical and problem-solving skills, including ability to: analyze and present data, identify findings, and define recommendations
• Strong technical writing and research
• Exceptional organizational, interpersonal and verbal communication skills
• Planning and organizing
• Decision-making, influencing, leading, and delegation
• High level of knowledge related to current Fire/EMS service delivery, industry standards and best practices, and key challenges faced by fire/EMS agencies
• Ability to multi-task and manage several projects simultaneously
• Work effectively both independently and in teams
• Client relationship building and customer service

Qualifications

• Bachelor degree or 10 years’ experience required, graduate degree preferred
• 10+ years’ relevant work experience.
• Comprehensive knowledge of fire service and EMS industry operation