EMPLOYMENT SECURITY REPRESENTATIVE I - 40044112

Requisition No: 854503 

Agency: Commerce

Working Title: EMPLOYMENT SECURITY REPRESENTATIVE I - 40044112

 Pay Plan: Career Service

Position Number: 40044112 

Salary:  35360.00 

Posting Closing Date: 06/11/2025 

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EMPLOYMENT SECURITY REPRESENTATIVE I - 40044112

Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

 

 In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets.

 

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

 

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

 

The Work You Will Do:

• The Employment Security Representative I (ESR I) is a professional position with Florida Commerce which promotes employment and training programs alongside the Workforce Development Board frontline staff.
• Job duties revolve around providing quality customer service using a variety of customer service delivery methods through person-to-person daily interaction, via telephone and using the CONNECT system to support Reemployment Assistance Claimants. 
• You will focus on placement services for career seekers using Employ Florida (EF), job boards, local newspapers, and community resources.  Ensures quality referrals are based on employer defined skill sets and requirements.   
• You will ensure career seekers understand all services provided by CareerSource Pasco Hernando.  

The Difference You Will Make:

You will be assisting the job seeking community by providing services that are adequately documented in Employ Florida (EF) and ensuring that job seekers are obtaining and retaining employment and assist local employers to attract and retain highly qualified candidates.  You are responsible for focusing on work demands and customer service in a diverse environment. 

 

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with Florida Commerce’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

 

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Dade City is located in the rolling hills of eastern Pasco County, Dade City typifies what many people think of as “old” or “historic” Florida by virtue of its physical features, its pioneer heritage, and the spirit