Employee Relations Consultant (remote)

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

We are looking for someone to join our high-performing, collaborative team of employee relations professionals. The Employee Relations ER Consultant will play a vital role in shaping our workplace culture by developing, implementing, updating, and managing programs, policies, and procedures and related HR initiatives and communications. The successful candidate will be responsible for a wide variety of ER analysis, interpretation, development, implementation and administration of issues.  This role will recommend programs and assist with implementing them as well as, interventions, and other actions consistent with Company strategy, purpose and culture and in accordance with Company policies, legal/regulatory requirements.

This position will ensure that our policies are compliant with legal standards and reflect our organizational values. Furthermore, this role will have responsibilities for managing responses to Requests for Proposal (RFP’s) and will engage in/coordinate various HR/ER projects. This role may also provide guidance and support in resolving employee relations cases/issues. The ideal candidate will have a strong background in human resources - employee relations strongly preferred, a keen eye for detail, metrics/trend reporting experience, and excellent communication skills to facilitate engagement and adherence to our policies.

Primary Duties and Key Responsibilities:

1. Program Management:

• Assist with the design, implementation, and oversight of employee relations programs that enhance workplace culture and engagement and support the business/HR.
• Draft employee and manager communications related to the programs to enhance awareness and engagement.

2.  Policy Review and Development & Employee Handbook Management:

• Conduct comprehensive reviews of existing employee policies and procedures to ensure alignment with current laws, regulations, and best practices.
• Make recommendations to upgrade, and develop policies and procedures related to human resources/employee relations and ensure they are communicated effectively to all employees, ensuring clarity, accessibility, and relevance to the organizational culture.
• Conduct state and Federal research and collaborate with legal counsel to ensure compliance and mitigate risk. Develop resources to address these gaps.
• Identify areas for improvement in human resources compliance.
• Lead the development, review, and revision of the employee handbook, ensuring that it is up-to-date and accurately reflects company policies and practices and is accessible to managers and employees in a manner that is easy to locate (delivering a positive employee experience) and in a database that has strong search capability. Ensure policies are ADA compliant in the way they are presented.  Ensure prior policy versions are stored and accessible upon legal request.

3. Employee Engagement and Communication:

• Foster open communication regarding policies and procedures, encouraging employee feedback and understanding.
• Serve as a point of contact for employees with questions or concerns regarding policies, ensuring a supportive and responsive environment. Respond to escalated policy questions through ER case management system.

4. Training and Development:

• Assist with the design of an employee relations program and/or policy training content for managers and/or employees

5.  Request for Proposal (RFP)

• Coordin