Ellucian Banner Senior Systems Analyst

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Ellucian Banner Senior Systems Analyst

Job Profile Title

Business Systems Analyst Senior

Job Description Summary

The Senior Systems Analyst position is part of the Pennant Operations team within the Division of Finance.

The Pennant Operations Student Financial Systems group supports the Pennant Accounts and Pennant Aid suite of applications. The Senior Systems Analyst plays an important role in the organization by utilizing the mission critical systems to support day-to-day operations of the Office of Student Financial Aid, which is part of Student Registration and Financial Services (SRFS) team to implement upgrades, releases, and new functionality, provide subject matter expertise, and other system support roles.

The position will work closely with the Student Financial Aid team to support cyclical system tasks. This will include updating configurations, creating queries to be leveraged by the ERP system rules, analysis and reporting, running system jobs, troubleshooting issues and mass data updates.

As part of the role, the ideal candidate will provide impact analysis, system testing, issue tracking and resolution, implementation planning, communications, and updated process documentation related to system upgrades, vendor releases, and other system roll outs.

The role will also work with SRFS staff and technical team members to understand business requirements that drive the analysis, design, and delivery of IT solutions that align to functional needs and priorities.

A successful candidate will translate business requirements into functional specifications and system design documents for student system related enhancements. The role will develop a strong understanding of Federal, State and University policies and procedures and regulatory compliance to help ensure that delivered IT solutions are built to adhere to those requirements.

The role will provide advanced operational reporting using Business Objects and other ad-hoc reporting tools as well as managing development efforts for reports requiring technical resources. The role will also partner and collaborate closely with developers, testing and approving their work, and acting as a client liaison for those working in support of Student Account and Aid.

The role works with clients and technical team members to understand business requirements that drive the analysis, design and delivery of quality IT solutions, aligning them with business needs. Applies knowledge of commonly used business concepts, practices and procedures; can provide data , process and system requirements; understands software development lifecycles and conducts process redesign. Translates business requirements into functional specifications and system design.

Job Description

Principal Role Responsibilities:

• Support the day-to-day operati