Elavon Gateway Support Technician
U.S. BankAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
This role is designated as U.S. Home-Based remote. We are hiring with preference in: Denver, CO & Knoxville, TN
Internal Hiring - Remote, US
External Hiring - Colorado & Tennessee ONLY
- High school diploma or equivalent
- One to two years of experience in the telecommunications or applications programming field or job related experience
Preferred Skills/Experience
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- General knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Good verbal and written communications skills
Gateway/CenPos experience preferred (Internal)
Call center experience preferred
Software, Hardware, IT, Helpdesk, Network troubleshooting knowledge needed
Start Date: Monday, August 3
Training Schedule: 5-6 Weeks of Training Monday - Friday 9:00 AM - 7:30 PM EST (training schedule varies within this time frame)
Set Starting Pay: $25/hour
Set Schedule after training (2) Open Positions: Sunday - Thursday 12:30 PM - 9:00 PM EST & Tuesday - Saturday 12:00 PM - 8:30 PM EST
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. W
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s