Poker Clerk

ESSENTIAL JOB FUNCTIONS: 

Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment. 

Greet guests at the Poker podium and take names through the Bravo system. 

Monitor seating lists, as tables become available. 

Make announcements to the room 

Seat multiple guests as a table becomes available. 

Guide new guests through the buy in and seating process. 

Direct individual guests to a Poker Room Supervisor to be seated. 

Answer the Poker Room phone. 

Printing guest total rewards cards. 

Maintain awareness of promotions and daily tournament schedules to inform guests upon questioning. 

Explain and interpret basic rules of poker and betting limits. 

Resolve guest concerns or direct guest to the proper manager/supervisor. 

Ensures divisional/departmental customer service standards. 

Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards. 

Develop a working knowledge of any rules, regulations and Internal Controls applicable to your position. 

Maintains a satellite bank  

Provides dealers with bank fills for the table tray banks, in accordance with all departmental and company policies and procedures.  

Provides players with chip transactions in accordance with all departmental and company policies and procedures.  

Pays out poker promotions to players.  

Complete all paperwork in accordance with Caesars Virginia standards. 

Other duties and responsibilities as assigned 

 

EDUCATION and/or EXPERIENCE:    

High school graduate or GED REQUIRED 

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

Must be 21 years of age or older. 

Must be able to obtain a VA Lottery Gaming License. 

Ability to effectively communicate, read, and understand English. 

Must be able to bend, reach, kneel, twist, and grip items while working at the assigned area. 

Must be able to lift 25 lbs. 

Must be able to work at a fast pace and in stressful situations. 

Must be able to read, write, speak, and understand English. 

Must be able to respond to visual and oral cues. 

Must be able to tolerate areas containing high noise levels, bright lights, and dust. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.