Ticket & Product Sales Agent

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department which delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons, and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!   

  

Job Specifications:

• Expected Wage: $20 / hour

• Shift & Schedule Availability: Full-Time & Part-Time 

  • Weekends and Holidays may be required; Night Skiing support may be available  

• Skill Level: High comfort level with Windows-based systems, and handheld devices   

  

Job Responsibilities:

• Work in our contact centers: ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime  

• Communicate with guests via phone and email  

• Accurately and efficiently explain and process all resort products and services  

• Complete daily end of Shift pos/register audits  

• Be a part of a fun, professional, caring work environment  

• Ability to work in a fast-paced environment while delivering exceptional experiences  

• Other duties as assigned 

  

Job Requirements:

• Ability to stand or sit for extended periods of time   

• Able to work outside in a winter environment   

• Comfortable working indoors for extended periods of time  

• High School Diploma   

• Ability to lift 25lbs  

• Must be able to communicate fluently in English  

• Ability to work weekends and holidays  

• Ability to maintain a professional presence in the workplace and adhere to our appearance standards  

  

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:  

• Mountain Activities  

• Reta