Retail District Manager Los Angeles, California

Title: District Manager
Position:
Line of Business: Retail
Department: Store Operations
Location (City):  Various
Grade: M3
       Working Relationship:
 Direct Reporting Line (ad): Regional Director
 Indirect / 2nd Direct Reporting Line: 
 Personnel Managed (Y/N): Y
 Key Interfaces (Relationships with other dept/groups):  Customers, 
 Peers, Supervisor, Vendors and Supports Functions     
Purpose:  

Drive your district’s profitability by:
•    Meeting or exceeding district sales and profit targets
•    Coaching Store Leaders to drive commercial success and excel in customer service
•    Ensuring proper execution of established policies, procedures, initiatives, and directives

Key Accountabilities:
YOU LEAD, COACH AND DEVELOP
•    Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training
•    Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely
•    Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
•    Own succession planning for the district
•    Complete all District Leader training programs and effectively apply the learning on the job
•    Seek coaching and learning opportunities to continually improve your performance
•    Deliver best practice implementation to drive overall Market and Global retail performance
•    Ensure compliance to established HR policies and procedures

YOU LEAD A SERVICE CULTURE
•    Drive a service and selling culture in the district through leadership of adidas Group service model
•    Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders
•    Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement
•    Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device.  

YOU LEAD STORE OPERATIONS
•    Plan and prioritize structured store visits to maximize the district’s performance
•    Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director)
•    Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
•    Lead change management process with initiatives as relevant 
•    Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores
•    Manage loss prevention as well as health and safety risks

YOU LEAD BRAND AND PRODUCT EXPERTISE 
•    Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•    Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
•    Maintain established in-store Retail Experience and Visual Excellence standards in partnership with   Visual Excellence Regional and Area Leaders, according to directives in all stores within the district
•    Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store

YOU LEAD DISTRICT PROFITABILITY
•    Take full ownership of the district and its commercial success
•    Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders
•    Coach Store Leaders to increase their stores’ sales, productivity, and profitability
•    Ensure the legal and financial integrity of the district’s store portfolio

KEY RELATIONSHIPS
•    Customers
•    Peers and Line Leader
•    Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.)
•    Local Administration (i.e., mall management)
Knowledge Skills and Abilities:
•    Must possess and consistently exhibit the competencies relative to the position
•    Excellent Skills in operating personal computers, POS systems, and various software
packages including MS office
•    Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment
•    Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
•    Excellent tim