Administrative Operations Specialist (ADMINISTRATIVE ASSISTANT I)

Job Requisition ID: 42749 
 Closing Date/Time: 12/02/2024;11:59PM
Agency: Department of Revenue
Class Title: ADMIN ASSISTANT I - 00501 
Skill Option: None 
Bilingual Option: None 
Salary: $5,423-$7,721/monthly (Anticipated Salary for Non-State $5,423)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC028

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  42749 

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Revenue (IDOR) is seeking to hire an Administrative Operations Specialist (Administrative Assistant I) for its Document Control & Deposit Division (DC&D). This role is essential for supporting the division by coordinating internal and external communications, managing confidential documents, and assisting visitors. The Administrative Operations Specialist will oversee policy development, operational studies, and report generation, ensuring efficient workflow and compliance. Responsibilities include serving as a liaison for program changes, coordinating training sessions, and managing timekeeping and personnel records. The ideal candidate will be proficient in data analytics and Microsoft Excel and have strong organizational skills.

 

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general direction, leads the strategic planning, development, and implementation of policies and procedures across the division, ensuring alignment with departmental goals and regulatory requirements. Maintains clear and accessible documentation for staff reference and conducts training sessions to keep staff updated.
• Serves as the primary point of contact for internal and external communications within the Document Control & Deposit (DC&D) Division, handling complex and highly confidential documents.
• Conducts in-depth operational studies, compiles findings, and recommends strategies to enhance efficiency and program improvements.
• Utilizes software and tools to generate, analyze, and distribute essential reports.
• Serves as a liaison with agency personnel regarding changes or establishment of new programs.
• Undertakes special projects designated by section managers, which encompass research, data compilation, and detailed report preparation.