Catering / Special Events Supervisor [part-time] - One World Observatory

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

 One World Observatory

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

THE ROLE

The Catering / Special Events Supervisor is responsible for oversees the planning, setup, execution, and breakdown of banquets, catered events, and special functions in an effort to provide guest with a top-notch experience and unparalleled service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the planning, organizing, and execution of all functions
• Coordinate the movement of equipment beverages for all events
• Greet the event coordinator and respond to all requests
• Responsible for the inventory of equipment, small wares, disposables, and beverages
• Oversee general cleaning tasks using standard products as assigned in accordance with health and safety standards
• Attend all mandatory meetings
• Perform other duties as assigned by leadership

SUPERVISORY RESPONSIBILITIES

• Lead roll call(s) prior to events to inform staff about event particulars and expectations
• Supervise Food and Beverage service and event room set-up and clean up
• Supervise housepersons and the stewarding team during the set-up and break-down of events
• Consistently liaise with Facilities, Catering, and Culinary for any last-minute changes
• Supervise general cleaning tasks in accordance with health and safety standards
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you, or that you have witnessed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

• Must be at least 18 years old
• Must have a high school diploma or its equivalent – some college preferred
• Must hold active ServSafe Food Handler certification
• Minimum of two (2) years’ experience as a server in a fast-paced, upscale food and beverage establishment

SKILLS AND ABILITIES

• Ability to strictly adhere to, and enforce, company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance, in accordance with policy, at all times
• Mastery of and fluency in the English language – a must
  • Excellent verbal and written communication skills
  • Ability to effectively listen and ta