Property Manager

Description

Nationwide Housing Corporation is seeking a highly professional, organized, and dedicated Property Manager to oversee the day-to-day management of our residential property, Heights Manor. Heights Manor offers Section 8 income-based apartments for seniors and disabled residents in the southeastern corner of Columbia Heights. The primary responsibility is to manage the daily operations of the property in a manner that achieves the full economic potential of the property, provides excellent services to residents, maintains a clean property, and overall provides a socially healthy apartment community. If you are passionate about helping others, enjoy feeing like your contribution matters, knowledgeable in affordable housing and property management, then this may be the perfect opportunity for you!

PRIMARY DUTIES

Leasing

a) Represent Nationwide in a professional manner at all times.

b) Ensure property is rented to its fullest capacity. (85 Unit Property)

c) Utilize marketing strategies to secure prospective residents.

d) Keep vacancy to a minimum by processing multiple applicants simultaneously immediately upon receipt of vacate notice by current residents.

e) Maintain up-to-date waiting lists to actively ensure minimal vacancies.

f) Ensure completeness and accuracy of applications, tenant paperwork, tenant files and tenant screening.

g) Review tenant applications for eligibility pursuant to company standards and compliance requirements.

h) Schedule and complete move-ins, move-outs, and inspections in a timely manner.

i) Monitor and track lease renewals, complete forms, and other paperwork.

j) Complete lease form, outline conditions and terms of occupancy with new residents and complete all required paperwork.

2. Financial Operations

a) Demonstrate ability to understand financial goals, operate assets in Nationwide’s best interest in accordance with company policies and procedures. 

b) Maintain accurate records of all transactions, submit, and enter them into RealPage software on a timely basis.

c) Collect and record rents, late fees, deposits, and other monies in a timely manner.

d) Promptly issues late notices for delinquencies and proactively collect delinquent payments.

e) Monitor the property budget and advise the Regional Property Manager of any issues that arise.

f) Enter and enforce payment plans with prior written approval of the Regional Property Manager.

g) Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.

3. Administrative Operations

a) Investigate and resolve tenant complaints and issues, prepare written incident reports, prepare serve and document tenant warning notices.

b) Maintain a daily Manager’s log.

c) Adhere to posted office hours.

d) Remain on-call as needed.

e) Enforce rules and regulations.

f) Affordable responsibilities:

g) Handle evictions by preparing eviction letters, unlawful detainer filings, preparation for court, and appearing in court.

• Ensure administrative functions adhere to rules and regulations outlined in HUD Handbook 4350.3 as well as company policies.
• Perform annual and/or interim re-certifications; rent adjustment procedures including income, employment, and other verifications (including EIV) as required, complete required reports.

4. Property Maintenance

a) Ensure cleanliness and safety of the building, common areas and grounds.

b) Monitor and document the overall condition of the property, walking the property at least twice per day (morning and evening) to assure residents of management presence and to monitor the overall appearance of the property.

c) Ensure building components are in good working condition and repair.

d) Ensure the cleanliness and safety of the property, advise the Regional Property Manager in writing of any needed maintenance, repairs, or safety issues.

e) Schedule repairs and outside vendors as required.

f) Ensure work orders are being carried out in a timely fashion.

g) Properly record all work orders.

h) Comply with company standards for expenditure.

i) Solicit vendor bids as necessary in accordance with company policy.

j) Schedule, direct and supervise assigned maintenance staff.

k) Conduct regular unit inspections and walk through of vacated units assessing any damage, cost of repairs, and arrange for turnover repairs.

5. Unit Turnover / Inspections

a) Ensure units are “turned” in the quickest possible time by monitoring the process.

b) Inspect vacant units prior to move-in.

c) Conduct regular unit inspections (smoke detectors, appliances, mechanical systems, cleanlines