Program Director

As Program Director, you drive ING’s changes in an effective and efficient way in order to realise ING’s strategy and it’s regulatory obligations. You will coordinate complex transformation initiatives cross-product, cross-border and cross-function. For this specific role, your gravity of expertise sits in ING Netherlands Retail Banking. The scope of of the program covers both design and implementation.  

Role & Responsibilties

• You make connections between current events and the corporate strategy and/or the longer-term vision. You are part of developing the strategy/ mission together with Senior management.
• You manage the detailed (local and global) delivery roadmap and the stages towards the target solution, and conduct impact assessments and impact analysis. You prepare and facilitate decision-making and agreements, and ensure that all relevant stakeholders are involved on local and global level. By doing this you leverage the structure and the competencies of the various tribes involved to the max.
• You monitor progress of the delivery of the theme and solution. You anticipate to possible impediments and guide interventions with leads and stakeholders. You adjust roadmaps/solutions in response to changing needs and gear between high level portfolio roadmap and investment theme.
• You will proactively anticipate on dependencies and collaborate with the parties that need to contribute to a specific implementation, without relying on hierarchical structure or formal committees to do so.

How to succeed

• University / Master degree.
• Proven track-record of 5-10 years of relevant change execution experience with international and senior management exposure.
• A personality and the capabilities to function effectively within an Agile environment. Competent knowledge of Retail and its corresponding IT landscape and end-to-end processes is required .
• Expert expertise in driving and steering multidisciplinary initiatives.
• Proven experience in large transformation programs with high impact.
• Excellent level of English. 

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm 

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract 
• Pension scheme 
• 13th month salary 
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary 
• 8% Holiday payment 
• Personal growth and challenging work with endless possibilities 
• An informal working environment with innovative colleagues 
• Work Agile, so new ideas come to life faster 

About us  

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time en