Demand Planner – English Language Learning (ELL)

Demand Planner – English Language Learning (ELL)

Location: Remote (Mexico)

Languages: Fluent in English and Spanish

Overview

Demand Planning plays a critical role in generating accurate, timely forecasts to ensure English Language Learning (ELL) products are available in the right quantities across all markets. The demand forecast requires regular review, challenge and collaboration with key stakeholders to minimise stock outs and overstocks, while aligning forecasts with financial targets and business expectations.

This position will manage the forecasts for LATAM, North America and the UK markets, working closely with Sales, Product, Finance and Supply Chain to consolidate demand, identify risks, and provide actionable insights that support strategic decisions. The role reports into the Sales Operations Planning Manager and works closely with the wider Supply Chain team.

Responsibilities

• Maintain and update demand forecasts for LATAM, North America and the UK in Logility, ensuring alignment with sales expectations and financial targets
• Partner with Sales, Product, Marketing and Finance to capture new product launches, promotions and portfolio changes, incorporating this into the forecast and supporting smooth phase-in and phase-out of titles
• Act as a key contributor in monthly S&OP meetings, presenting forecast insights, highlighting risks and opportunities, and ensuring alignment with Supply Chain and Finance
• Monitor forecast accuracy and perform root cause analysis on significant deviations, recommending corrective actions and continuous improvements
• Identify and communicate risks related to stock availability, overstocks and potential obsolescence, proposing mitigation strategies
• Work with the Supply Planning team to ensure demand plans translate into timely production and distribution decisions
• Provide data and insight to help the business understand performance against targets and support revenue delivery
• Support reporting automation through Tableau and contribute to process and systems improvements, including opportunities for enhanced use of forecasting tools
• Serve as the main contact for all demand planning queries for LATAM, North America and the UK

Qualifications and Skills

• Experience in demand planning, ideally in a global or multi-market environment, with an understanding of the S&OP process
• Strong analytical skills with the ability to interpret and communicate complex data and trends clearly
• Advanced Excel skills; experience with Logility, Oracle and Tableau highly desirable
• Excellent communication and presentation skills, confident engaging with stakeholders at all levels including senior leadership
• Highly organised with strong attention to detail and the ability to manage competing priorities
• Proactive and self-motivated, comfortable working remotely and across multiple time zones
• Fluency in English and Spanish, both written and spoken

The minimum full-time salary range is between MXN 400k - MXN 450k.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Applications will be accepted through August 31, 2025. This window may be extended depending on business needs.