Manager, Distribution Operations (Weekend Shift)

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

 

Shift:  Thursday - Sunday

Hours:  6:00am - 4:30pm EST

Location: Onsite - (Northern) Jacksonville, FL                                                        

 

Primary Purpose: Reporting to the Sr. Director, Distribution Operations, the position is responsible for managing the Distribution Operations Teams of the Weekend Shift Business Unit by supervising Operations Supervisors, setting expectations, directing, and motivating direct reports and staff members to meet business needs while focusing on inventory accuracy and order accuracy. Partner with Day and Night Shift Leadership, Customer Service partners, Channels, and other warehouse Support Groups to develop strategies and programs to meet or exceed performance measurements.

 

The successful individual will leverage their proficiency in Distribution Management to…

 

• Collaborate with the Senior Director of Distribution Operations and other facility leaders
• Research/recommend new procedures or technologies to improve service levels
• Resolve conflict, solve problems, and make decisions
• Assess staffing needs and requirements and meet or exceed performance standards
• Manage trends and business changes, while building flexibility within the teams
• Create a safe and positive work environment for all employees
• Develop strategies for meeting future facility and business goals/objectives
• Meet customer order demands, inventory accuracy, and cycle count requirements
• Report performance against weekly and monthly goals
• Oversee tactical planning with Team Leaders and Support Groups through problem solving and decision-making processes
• Manage projects while maintaining daily operations
• Lead 5 direct reports (Team Leaders) and approximately 100 indirect distribution associates
• Partner with staffing agency on the performance of a varying number of seasonal temps
   

The accomplished individual will possess…

 

• High School diploma or equivalent; degree preferred
• Minimum of 4 years’ experience in a supervisory/management level position in a warehouse/distribution center environment
• Ability to manage and direct team functions with little or no direct supervision
• Excellent verbal, written, and interpersonal communication skills
• Proven ability to work and communicate with all levels of the organization
• Required to be computer literate with a working knowledge of Word and Excel
• Has a proven success record in supervising, training, coaching/motivating, problem solving and developing team members

 

An outstanding professional will have…

 

• College degree
• More than 5 years’ experience in a leadership position in a warehouse/distribution center environment
• Ability to encourage collaboration across the team and business unit
• Customer service orientation
• Strong analytical and problem solving skills with the ability to analyze data, form conclusions, and develop actionable recommendations in a timely manner
• The ability to motivate and lead team members
• The ability to adjust to competing and shifting priorities

 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original an