Job Description Summary

The USCAN Configuration Management Leader (CML) is responsible for collecting, understanding the offering requirements and creating the offering in Apttus. This position works with cross-functionally and across regional product team members to create and change offerings. This includes change management orchestration and ensuring synchronized implementation within the platform. The Service business is looking for a solution oriented CML to support driving continues process improvements for the overall commercial management procedures.

Job Description

Essential Responsibilities

• Work closely with Service Product Managers to understand offering strategy & provide input for creating and updating items, offering structures, and/or offering rules.

• Review, approve & provide guidance to orchestrate offering changes implementation within the CPQ Platform, provide impact assessment & ensure synchronized offering change controls in accordance with QMS requirements.

• Create and update service product items, offering construct items and structures within Apttus platform.

• Create and maintain all technical, regulatory, and commercial rules and guidance for service offerings and offering Items.

• Drive offering maintenance requirements in the Apttus ITO platform, including testing of new features and defining creative solutions to support commercial & service franchise needs

• Highlight potential conflicts found early in processing change requests and drive simplification opportunities.

• Partner with Service Product Managers & Service Regional Marketing Managers to ensure timely and accurate NPI Commercial launches and associated offering updates in Apttus

• Guide and train regional teams on service offerings and regional offering activation processes.

Qualifications/Requirements

• Master’s or bachelor’s degree in Computer Science, Business, Engineering or related field equivalent.

• Minimum of 5 years of experience and demonstrated aptitude as a team member in a commercial, technical, or operations environment.

• Minimum of 3 years of experience coordinating cross-functional project team members.

• Demonstrated proficiency with Microsoft Office, specifically Excel, as well as SmartSheet applications.

• Demonstrated verbal and written communication skills.

• Demonstrated technical skills with the ability to comprehend new computer-based tools/applications quickly.

• Demonstrated success working collaboratively with cross-functional team members.

• Demonstrated facilitation, negotiation, and conflict resolution skills in driving closure on decisions and issues.

• Demonstrated ability to drive project design plans to completion.

• Minimum of 2 years of experience working in a regulated business (FDA, ISO,etc.).

• Strong working knowledge of the English language (oral and written)

• Must be willing to submit to a drug test, and background check – including verification of previous employment, criminal history and educational background.

Quality Specific Goals

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

• Complete all planned Quality & Compliance training within the defined deadlines.

• Identify and report any quality or compliance concerns and take immediate corrective action as required.

• Identify continuous improvement activities by initiating the implementation of process and product quality improvement initiatives.

• Ensure compliance with Product Controllership requirements

Desired Characteristics

• Demonstrated experience as a Project Team Leader.

• 4+ years of previous work experience at GE Healthcare.

• Fundamental knowledge in Apttus and Product Modeling Management

• 3+ years of experience working with GEHC IT Platforms for Configure/Price/Quote (CPQ)Product Data Management (PDM), Commercial ERP (Enterprise Resource Planning), or Inquiry to Order (ITO).

• Demonstrated experience with global product life cycle management

• Demonstrated willingness to learn and operationalize new processes, as well as navigate unfamiliar situations

• Self-starter, energizing, results oriented, and the ability to organize and manage multiple priorities.

• Problem analysis and problem resolution at both