Sr. Manager, Sales Operations

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Responsibilities

1. Lead and manage the Global Territory Operations team through annual fiscal year planning to ensure that accounts are carved and reassigned to territories leveraging Salesforce Enterprise Territory Management (ETM) on time and with a high degree of accuracy at fiscal year launch
2. Cross-functional collaboration with Sales Strategy and sales overlay teams (Customer Success, Partner Sales, Renewals, Solutions Architects, etc) on annual planning activities to ensure alignment with sales territories
3. Lead GitLab’s Salesforce data enrichment strategy by choosing and procuring the right data enrichment vendors to ensure global data accuracy on Salesforce accounts
4. Automate and maintain accurate Salesforce account hierarchies by leveraging applicable tools and data sources
5. Promote and manage data quality by establishing a data management process to monitor, verify, maintain and govern Salesforce account data, including leading the Salesforce Data Governance Committee
6. Manage team performance and support individual team member growth and development

Requirements

1. Experience managing individual contributor’s performance
2. Self-starter and effective at cross-functional collaboration
3. Proficient experience in strategic thinking
4. Strong knowledge of third party data providers (ZoomInfo, Dun & Bradstreet, etc) that integrate with Salesforce
5. Strong knowledge and experience in Salesforce hierarchy management and automation
6. Proficient in Microsoft Excel and managing complex modeling and spreadsheets
7. SQL Query skills to create, retrieve and maintain data from relational databases
8. Highly organized with strong tactical experience and attention to detail
9. Strong analytical and problem-solving skills with the ability to prioritize multiple tasks
10. Strong interpersonal skills
11. SaaS and B2B experience preferred
12. Interest in GitLab, and open source software
13. You share our values and work in accordance with those values.

Hiring Process

Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

• Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters
• Next, candidates will be invited to schedule a first interview with the Hiring Manager
• Next, candidates will be invited to interview with 2-5 teammates
• There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role.

Additional details about our process can be found on our hiring page.

Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.

  Remote-GlobalThe base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.Colorado/Washington pay range$92,400—$178,200 USDCalifornia/Hawaii/New York/New Jersey pay range$92,400—$198,000 USD

Country Hiring Guidelines: GitLab hires new team memb