Software Developer Senior

Date Opened: Wednesday, July 15, 2026 12:00 AM

Close Date: Monday, July 27, 2026 12:00 AM

Department: Innovation and Technology Department

Salary: $98,731.00 - $141,926.09 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Cityworks Technical Team is looking for a Senior Software Developer who serves as a key technical contributor responsible for advanced software engineering, system integrations, and environment support.
This position also functions as the backup to the Application Administrator, ensuring continuity of operations across critical enterprise applications.
The ideal candidate is collaborative, proactive, and capable of supporting both development and administrative responsibilities.

Major Duties and Responsibilities

 

Software Development & Systems Engineering

• Design, develop, and maintain complex applications, integrations, and services using .NET/C#, JavaScript, SQL, Python, and related technologies.

• Translate business requirements into scalable, maintainable technical solutions.

• Lead and enforce development best practices, including code reviews and standards.

• Troubleshoot and resolve complex software defects, performance issues, and system bottlenecks.

• Collaborate with product owners, analysts, and departmental stakeholders to plan and deliver enhancements.

• Support reporting needs and develop ad hoc solutions for end-user departments.

Cityworks Environmental Management

• Manage and maintain the City’s 11 Cityworks instances, including upgrades, patches, and environment-specific maintenance.

• Provide database administration for development, test, and production environments, including custom tables, triggers, stored procedures, and SQL jobs.

• Administer application and database servers supporting Cityworks and related integrations.

• Develop, manage, and troubleshoot custom tools and instance-specific enhancements across multiple lines of business.

• Maintain and troubleshoot system webhooks between instances (e.g., CATS-to-BEST, Stormwater-to-CDOT, CATS-to-SWS).

• Provide front-end user support, workflow optimization, and training across all Cityworks instances.

• Monitor application and database performance and coordinate infrastructure support with server administration teams.

Integrations & Data Pipelines

• Manage and troubleshoot SSIS integrations involving Coretex, OnBase, Kronos, Emerald, RFID databases, and Cityworks.

• Ensure reliability and performance of cross-system data flows and enterprise integrations.

Application Administrator Backup Duties

• Serve as secondary support for the Application Administrator to ensure continuity of critical operations.

• Assist with configuration, maintenance, and troubleshooting of enterprise applications.

• Support user account management, permissions, roles, and security configurations.

• Participate in system monitoring, patching, release cycles, and overall environment management.

• Assist with vendor coordination, issue escalation, and lifecycle management of supported applications.

Collaboration & Leadership

• Work closely with cross-functional IT teams, business units, and vendors to support organizational initiatives.

• Provide technical expertise to support strategic planning, system upgrades, and technology roadmaps.

• Document processes, configurations, and development standards to enhance operational continuity and transparency.

Minimum Requirements

• High School Graduate or Equivalent and seven (7) years of related work experience

•  OR