Lab Support Coordinator

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Lab Support Coordinator

Location(s)

Customer Site - MD, Gaithersburg

Responsibilities: 

• Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.  

• This role will work closely with other teams to seamlessly deliver lab support services.  

• Help coordinate the working lab environment daily and oversee all stock items in and near the labs including but not limited to glassware, lab coats, PPE, consumables.  

• Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.  

• Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits. 

• Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.  

• Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory.  

• Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.  

• Provide updates and timely communication to lab users on service work requests.  

• Provide a general induction/orientation for new members of customer staff and visitors.  

• Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service. 

• Required to cross-train and provide back-up to other lab support areas.  

• Complete relevant paperwork according to principles of Good Documentation Practice. 

• Subject Matter Expert (SME) on various support needs across different buildings/floors/locations. 

• Actively participate on committee(s) supporting LSC’s across PerkinElmer and the customer sites with a focus on providing guidance through presentation and document creation. 

• Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions. 

• Assist with freezer, refrigerator, and cold room clean outs.  

• Communicate cold space outag