Senior Manager, Safety & Security

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

Lead the security program ensuring the company is prepared to withstand, respond, and recover from incidents and business disruptions with minimal impact. Development and implementation of CDK Global security standards for protecting people and property against risks such as violence, kidnapping, theft, and damage. Responsible for the development, implementation, delivery, and constant improvement of the global physical security and investigative programs. Drive the corporate security polices and standards across the organization.

Position Responsibilities & Essential functions

• Coordinates, conducts, and manages investigations globally

• Manages forensic team on internal and external investigations that have an impact on CDK. This includes fraud, theft, internal issues, workplace violence, and any issues that negatively impact the business, our associates, and clients

• Manages all investigative documents, and responsible for the overall management of the case tracking database including the review of intake documents, development of monitoring and trending reports

• Oversees the preparation of investigative documents for HR, legal counsel or law enforcement agencies. Responsible for presenting investigation findings to senior management and for developing training programs for staff on investigation procedures

• Develops protocols for the use of forensic examination as part of the investigation process and conducts continuing research into new tools, investigative techniques, resources and protocols relating to forensic examinations for integration into CDK practices

• Business Continuity, Crisis Management and Workforce Protection

• Lead the creation and maintenance of business continuity plans and participate in crisis management team for appropriate communication to associates, taking accountability of associates that might be impacted by and event, monitoring the impact to our facilities, and communicating to the business leadership team

• Manages all facilities globally for disruptions in service, incidents, localized events, natural disasters, terrorism, etc.

• Develops and implements policies, procedures, standards, training and methods for identifying and protecting information, personnel, property, facilities, operations or material from unauthorized disclosure, misuse, theft, assault, vandalism, tampering, sabotage or loss

• Responsible for the management and operation of CDK’s global emergency notification system (Everbridge), NC4, ISOS and other technologies

• Develops workplace violence/active shooter training to associates

• Travel Security

• Stays current with security travel advisory information on a myriad of topics to associates and managers globally

• Ensures travel advisories are current – update as needed. Monitors and/or approves travel to high risk locations and ensures the appropriate security measures are in place to ensure associate security

• Coordinates efforts with our associates traveling around the globe, proactively reaching out to them in advance, alerting them of the situations and providing instructions on security and safety. Follow-up with the travelers as appropriate

• Event Protection

• Manages the planning and execution of major domestic and international corporate events to ensure a safe environment

• Responsible for providing security for the appropriate critical Executive meetings, incentive award programs and internal and client conferences

• Conducts security advances, produces response run books, and develops operational security plan to insure access control, appropriate medical response, liaison with local law enforcement and embassy officials and to investigate any violations of the code of conduct, travel policies or any other violations of CDK policies

• Provides supervision of all CDK and contractor security personnel assigned to each event

• Business Security Council

• In conjunction with the GSO lead