Principal Salesforce Architect

Ready to be a Titan?

We are seeking a Principal Salesforce Architect to lead the architecture, solution design and governance of our enterprise Salesforce ecosystem. This role is critical in ensuring scalability, security, and cross-functional integration across Salesforce modules, supporting core business processes across Sales, CPQ, Service, Billing, and Finance.

The ideal candidate is a strategic thinker and hands-on technical expert with deep Salesforce platform expertise across Sales Cloud, Service Cloud and Revenue Cloud (CPQ & Billing). You will work closely with business and technology leaders to define the Salesforce roadmap and drive innovation across a multi-cloud, integrated environment.

What You'll Do:

Salesforce Architecture & Strategy

• Define and drive the enterprise Salesforce architecture strategy, ensuring alignment with business objectives and scalability for future growth.

• Lead the design and implementation of cross-cloud Salesforce solutions (Sales Cloud, Service Cloud, Revenue Cloud (CPQ, Billing)).

• Define platform governance, including data security, performance optimization, API integrations, and compliance (GDPR, SOX, etc.).

• Establish and enforce Salesforce best practices, coding standards, and architectural guidelines.

Solution Architecture & Cross-Module Expertise

• Architect end-to-end Salesforce solutions that integrate seamlessly across CRM, CPQ, Billing, ERP (Workday), and external applications.

• Design scalable data models, automation frameworks, and workflows that support business growth and agility.

• Evaluate and optimize complex Salesforce implementations, ensuring system performance and efficient data processing.

• Drive Salesforce AI, automation, and low-code development initiatives to enhance productivity and innovation.

Platform Operations & Performance Optimization

• Ensure high availability, security, and performance of the Salesforce platform.

• Define and manage Salesforce DevOps processes, including CI/CD, sandbox management, and version control (Git, Copado, Gearset, etc.).

• Collaborate with IT and security teams to enforce platform governance, access controls, and compliance policies.

• Drive release management and deployment best practices to minimize risk and downtime.

Integration & Data Strategy

• Design and implement robust integration architecture between Salesforce and external systems (ERP, Data Warehouse, Customer Success, Marketing Automation, etc.).

• Define and maintain Salesforce data governance and master data management (MDM) strategies to ensure accuracy and consistency.

• Implement real-time and batch integrations using APIs, middleware (MuleSoft, Boomi), and event-driven architectures (Kafka, Pub/Sub).

Stakeholder Collaboration & Leadership

• Partner with business leaders, product managers, and technology teams to understand business challenges and translate them into scalable Salesforce solutions.

• Lead technical discussions and present architectural recommendations to executives and business stakeholders.

• Provide technical leadership and mentorship to Salesforce admins, developers, and junior architects.

• Work closely with the Salesforce platform team to define and drive platform strategy.

What You'll Bring:

Experience

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

• 10+ years of experience in Salesforce architecture, design, and implementation across multiple clouds.

• Strong experience designing and implementing complex enterprise Salesforce solutions in global organizations.

• Experience in a high-growth, fast pace SaaS environment is preferred

Technical Skills

• Proven expertise in Salesforce multi-cloud environments (Sales, Service, CPQ, Billing, Experience Cloud).

• Deep expertise in Salesforce architecture – data modeling, automation, sharing/security model, API development.

• Hands-on experience with Salesforce CPQ & Billing, Subscription Managemen