Administrative Assistant - Payments

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This Administrative Assistant will work as a trusted advisor and provide critical support to an executive leader in U.S. Bank’s Payments organization. Taking ownership of and driving operational effectiveness enables the Executive to focus on strategic priorities. This role owns core elements of executive operations, including calendar and inbox management, detailed travel coordination, meeting readiness, operating cadence, and cross-functional coordination in a fast-paced, high-visibility environment.
 

KEY RESPONSIBILITIES

Executive Operations & Communication

• Manage complex calendar and inbox, including prioritization, conflict resolution, and handling sensitive communications
• Serve as primary intake point for meeting requests and coordinate across stakeholders and time zones
• Draft, edit, and manage executive communications, presentations, and materials

Meeting & Operating Cadence Management

• Prepare executives for meetings, including agendas, materials, and context
• Own recurring leadership cadences (e.g., 1:1s for variety of employees, staff meetings), including scheduling, materials, and adjustments as priorities shift
• Track action items and ensure timely follow-up and execution

Project & Cross-Functional Coordination

• Coordinate initiatives across stakeholders and maintain alignment on priorities
• Track milestones, decisions, and deliverables across workstreams
• Maintain organization and version control of executive materials

Reporting, Tools & Administrative Support

• Develop reports, summaries, and executive-ready materials
• Maintain shared files, documents, and structured repositories
• Support operational processes including travel, expenses, and access requests
• Track compliance and training requirements

Stakeholder & Organizational Support

• Partner with internal stakeholders, administrative peers, and chiefs of staff to ensure coordination and continuity
• Maintain organizational artifacts such as distribution lists
• Support team engagement and leadership participation in key initiatives

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Typically 3+ years of administrative or executive support experience
• Expert in ability to work with a variety of applications and software including, though not limited to, the entire Microsoft Suite, including Copilot
• Ability to learn new systems as they become available
• Able to move quickly and shift priorities frequently based on business needs
• Strong prioritization, organization, and problem-solving skills
• Excellent written and verbal communication skills
• High judgment and discretion in handling sensitive information
• Ability to manage multiple priorities and operate proactively
• Strong collaboration across cross-functional stakeholders
• Experience supporting senior leadership in fast-paced, highly-confidential environments

PREFERRED SKILLS AND EXPERIENCE

• Bachelors’ degree
• Strong reading, writing, and analytical abilities
• Professional experience with Copilot for prompting and agentic work
• Experience with reporting, data summarization, and executive materials
• This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance<