Integrity & Authenticity Product Manager - USDS

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
A part of USDS Trust and Safety, Product Safety is a small-but-mighty team bringing together expertise of Product Managers across a variety of issues and feature verticals into one group. The mission of USDS Product is to defend TikTok and TikTok users from abuse of Minor Safety, Integrity & Authenticity, Extreme Risk and other high impact areas.

We are looking for an experienced Product Manager to help expand our team's work delivering this mission with a focus on Misinformation and AI-generated content. As a Product Manager, you will collaborate with data science, policy, engineering, operations, and Global Trust and Safety teams to develop strategies and build features that ensure user safety. You will need to wear a variety of hats as you work with these different teams in order to ensure project success.

This full-time position is based in Mountain View, Los Angeles, or New York.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Drive product strategy for the US with a particular focus on misinformation, deceptive behaviors and AI-generated content
- Architect and implement safety systems to keep TikTok free from misinformation and deceptive behavior, including user-facing products, scaled content moderation and machine learning moderation
- Have a deep understanding of machine learning model development and measurement to partner with our Machine Learning Engineering (ie. Algo) teams to develop proactive detection for detecting bad actors or violative content
- Lead the ideation, prioritization, and execution of initiatives within the Integrity & Authenticity domain
- Lead cross-functional initiatives around user research, product ideation, KPI design, A/B testing and go-to-market
- Contribute to defining the long-term Integrity & Authenticity roadmap and collaborate with partner teams on product, technical, and privacy decisions
- Ensure our products and strategies meet regional compliance, legal and security requirements
- Manage competing priorities in a fast-paced, ambiguous, and constantly changing environment
- Work with global teams across multiple regions, time zones, languages; open to domestic and international travel

Qualifications

Minimum Qualifications:
- BA/BS degree in Computer Science, Information Systems, Economics, Engineering, Business Management or equivalent.
- 3+ years in Product Management for consumer-facing mobile, social media or SaaS companies.
- 3+ years in Trust & Safety or Risk Management roles.
- Proven track record of leading successful product initiatives in a fast-paced environment.
- Strong analytical skills to drive product decisions with data.
- Excellent communication and project management skills, with the ability to work effectively across diverse teams and influence stakeholders at all levels.
- Knowledge of online digital safety and a deep understanding of abuse trends specific to US cultural norms and sensitivities.

Preferred Qualifications:
- Experience in understanding, detecting and moderating AI-generated content using Machine Learning or human