Director of Global Identity Platform & Product Strategy

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast isn’t your father’s cable company.

We are a Fortune 100 technology enterprise -- a dynamic collective of skilled, passionate people learning and employing leading-edge technologies. We deliver the best in TV, Internet, voice, mobile, and home management solutions. Our Comcast Identity Management team is focused on delivering world-class customer experiences in the authentication, identity management, customer data, and cybersecurity spaces. We use the latest tools and technologies to enable hundreds of millions of daily transactions. And we do it through an inclusive culture -- one that prizes diversity as integral to our growth. Our teams are at their best when they mirror the wide spectrum of backgrounds and experiences of our customers.

Our Comcast Identity Management team is looking for an enthusiastic, passionate, strategic, hard-working individuals who thrive in a collaborative, kinetic environment. If you have experience building scalable, secure, cloud-based applications with a consumer product vision and mindset, and are excited about impacting millions of users, while learning new skills and furthering your career, then look no further – we are a team for you!

How do YOU fit into the Future of Awesome?

Job Description

Job Summary 

 

The Director of Identity Platform leads the product vision, strategy, and roadmap for a global identity platform that supports authentication, authorization, privacy, consent, and customer identity lifecycle across multiple regions and business lines. This role drives a customer‑first identity experience, ensuring secure, seamless, and scalable authentication and account management. The Director brings deep technical understanding of modern identity standards, strong product leadership, and expertise in privacy and regulatory requirements to unify identity platforms, accelerate adoption, and deliver compliant, friction‑right experiences. 

 

This leader will build and mature a product organization, partner closely with cross‑functional stakeholders, and guide the platform through global expansion, data‑driven optimization, and high‑scale integrations. This is an onsite role based in Philadelphia due to the stakeholder and team concentration. 

 

Core Responsibilities 

• Define and own the long‑term product strategy, vision, and multi‑region roadmap for the identity platform. 
• Champion a customer‑first approach to identity experiences, informed by competitive analysis, user research, and industry best practices. 
• Lead prioritization across authentication, authorization, privacy, consent, fraud/risk, account recovery, and identity lifecycle areas. 
• Partner with technical leaders to guide architectural direction, ensuring platform scalability, resilience, and standards alignment. 
• Ensure all identity flows meet global privacy, compliance, and regulatory requirements. 
• Build, mentor, and scale a product team, including managers and senior product leaders. 
• Drive alignment across markets, regions, and business units to support unified identity experiences and consistent platform adoption. 
• Oversee product schedules, release planning, and rollout coordination with partner teams. 
• Lead data‑informed decision‑making using funnel analytics, telemetry, experimentation, and performance insights. 
• Represent identity platform needs in governance, privacy reviews, and cross‑functional strategic planning. 
• Partner with GTM/operations teams on launch readiness, communication, integration guidelines, and post‑launch optimization. 

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