Jobs and Careers

Senior Business Operations Analyst - Marketing

United States - Remote, United StatesRemotefull_timeVerifiedPosted 17 Sept 2025

💰 $120,000/yr($90,000/yr – $120,000/yr)

About the role

Location(s): Multi-state
Practice/Department: Finance
Internal Title: Senior Business Operations Analyst (Marketing)
Work Environment: Remote
Compensation: $90,000-$120,000

Dudek’s journey began in 1980 with a vision to serve Southern California’s water and wastewater agencies.
Today, we are a 100% employee-owned firm supporting clients nationwide and delivering projects that improve and protect the built and natural environments of communities throughout the United States. Our work has been recognized by leading industry organizations, and we’ve been honored with multiple national Top Workplace Awards.
Our employee-owners are unified by a singular commitment to supporting projects that address key societal issues, such as the transition to renewable energy, infrastructure hardening and repair, environmental protection, and community resilience.
Learn more about our award-winning culture, the benefits and perks of being a Dudekian, and the projects you will have the opportunity to shape.

Who You Are

As an employee-owner, you embrace accountability, working safely, and collaboration while thinking resourcefully and independently.
Like all Dudekians, you are curious and solution-oriented, with the ability to adapt quickly to changes and approach challenges with a spirit of innovation.

How You’ll Make an Impact

The Senior Business Operations Analyst (Marketing) ensures Dudek’s marketing and business development systems, including Deltek Vantagepoint CRM and related CRM/business development platforms, are optimized to support pipeline management, pursuits, and firmwide business development.
This role is ideal for someone with strong CRM administration skills, marketing operations experience, and the ability to transform data into actionable insights for growth.
The mission of the Business Operations Group is to remove friction in how work flows by delivering scalable, integrated solutions that empower our Practices and Firmwide Services teams for operational efficiency. Our strategy is about connecting people, processes, and systems, making sure we have standard approaches, trusted data, and prioritized improvements that help the entire organization.

Duties and Responsibilities

Serve as administrator for Deltek Vantagepoint CRM, GovWin, and related business development platforms.
Partner with Marketing, Business Development, and Operations leadership to streamline pursuit tracking, pipeline reporting, and CRM workflows.
Develop and maintain dashboards and reports to provide clear visibility into pursuits, client relationships, and business development performance.
Ensure CRM data quality, governance, and integration with Finance and HR systems where applicable.
Lead CRM-related change management initiatives including upgrades, system enhancements, and user adoption efforts.
Provide training and support for Marketing and Business Development staff, boosting confidence and usage of CRM tools.
Act as system escalation point for CRM issues, delivering resolutions and proactive improvements.
Monitor trends in marketing/business development technology and recommend solutions that increase efficiency and impact.