Processing Associate

Ryan Specialty is looking for a Processing Associate to join our team. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. Ryan Specialty has been named one of America’s Most Loved Workplaces by Newsweek, and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary:

Individual is responsible for the accurate issuance and servicing of policies and endorsements for specified Lines of Business encompassing multiple Carriers.  The Processing Associate will provide technical and clerical support to the Branch Offices throughout the country.  Uses knowledge, independent judgment and critical thinking to oversee the timeliness and accuracy of policies and to ensure they are issued within our contractual obligations. Act as a mentor, trainer and Quality Control Administrator for outsourced processing teams and business unit.

Essential Functions:

• Ability to bind, Issue and service new business as needed.
• Review documents such as applications, inspection reports, claims history and any other pertinent information to ensure all policy issuance requirements are being met.
• Has direct knowledge of the job skills in the operations/support position including clear understanding of all processing systems (cancellations, policy change requests, issuance systems, audit processes) and overall flow of transactions within the office to ensure these functions are directed to the proper unit for processing.
• Ability to conduct QC Audits on issued policy documents.
• Communicates orally, by written correspondence or in person with retail customers and underwriters to obtain further information required for binding and/or servicing existing accounts.
• Assists support staff and underwriters in resolving problems and questions.
• Updates standard operating procedures as requested.
• Demonstrates a strong customer focus through understanding customer needs and expectations and implements Company’s service standards.
• Assists with various projects as requested by management.
• Pursues technical development in order to maintain or enhance knowledge skills and abilities required to do this job.
   

Education/Experience/Skills:

• Requires a High School Diploma or GED equivalent.  Prefer college degree. 
• Three - Five years of related experience or a combination of education and experience.
• Ability to read, analyze and interpret business reports and to make independent decisions. 
• Strong oral and written communication skills required.  Ability to write business correspondence.
• Strong attention to detail.
• Must be able to solve problems and deal with a variety of tasks in a fast-paced environment. 
• Must have excellent time management skills.
• Must demonstrate teamwork and ability to develop productive relationships with peers and management.
• Excellent interpersonal, presentation, and communication skills – both written and verbal.
• Ability to work independently.
   

Disclaimer

Ryan Specialty is an Equal Opportunity Employer.We are committed to building, growing, and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization and throughout the insurance industry.We aspire to cultivate a company that is both inclusive and equitable, where every employee is recognized and assessed based on their performance and contributions.We strive to harness our differences and commonalities to better serve our clients, trading partners, workforce, and communities.

How We Support Our Teammates 

  

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional wellbeing goals. In addition to our comprehensive benefits package, we encourage a diverse workforce that allows you to manage your wellbeing and work/life balance. We understand that you have a life outside of work. That's why we offer paid time off for vacation, sick and personal days. In addition, we offer paid parental leave and paid company holidays.  

 

Ryan Specialty values a diverse workplace where all colleagues feel empowered to be their authentic selves, and we are proud to be an equal-opportunity workplace. Ryan Specialty provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Ryan Specialty is committed to a diverse workforce.  

 

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