Senior Engineering Manager - Shipping Services (m/f/n)

Company Description

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 people worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape. 

We are a team that builds the best FMCG e-commerce in Poland. We already have over 300,000 products in our offer, we work with over 300 sellers, and our mobile application has already been downloaded by almost 1.5 million users in Poland. Due to the fact that our product consists of many elements that must work together efficiently and be managed effectively, we are looking for experienced consumer-focused (Web / Mobile App products) engineering leaders to join us in that journey - heavily influence our future platform build, improve processes and help us deliver best customer experience in the market across all types of devices.  

We are looking for a Senior Engineering Manager to lead the Shipping Services teams within our Supply Chain Management domain - the teams responsible for the end-to-end parcel shipment lifecycle: creating shipment orders, orchestrating shipments, generating labels and routing information, handling returns, and managing carrier integrations with third-party logistics partners (e.g., our carrier integrations in the UK).

You will manage Engineering Managers and shape team culture, strategy, and delivery standards for a growing domain - currently 3 teams (~25+ engineers).

Job Description

What You'll Do

• Manage delivery across multiple engineering teams or an entire domain, defining delivery standards and ensuring consistency, quality, and velocity across teams.
• Report to C-level stakeholders on progress, risks, and business impact, translating engineering outcomes into business language and strategic recommendations.
• Own domain-level SDLC governance: align standards across teams while enabling each team to own its practices, eliminate systemic organizational blockers, and define domain-level OKRs, KPIs, and SLAs.
• Define architecture and technical standards for the domain (or the wider tech organization), collaborating closely with Staff Software Engineers on key architectural decisions.
• Own platform and infrastructure strategy for the domain, driving technical consistency across teams and reduction of technical debt.
• Define the domain's AI adoption strategy, represent the domain in the AI Steering Committee/AI Hub, measure AI ROI, and help shape the organization's AI Playbook.
• Coach and develop Engineering Managers, build a talent pipeline across all levels (including Staff Engineers and future EMs), and design career paths and development programs.
• Build a high-performance, inclusive engineering culture, escalating difficult personnel situations appropriately to HR and senior leadership.
• Shape recruitment and process standards, actively attract talent through employer branding and professional networks, and manage the domain's organizational structure (team sizing, roles, dependencies).
• Communicate strategy and progress to C-level, manage cross-domain dependencies, and build relationships with key business stakeholders; represent InPost Tech externally (conferences, partnerships).
• Build a feedback and learning culture through systematic mechanisms (360°, pulse surveys, retrospectives) and translate feedback into domain-level action plans.
• Sponsor and lead cross-team/cross-domain initiatives (architectural reviews, workshops), and actively participate in — or lead — communities of practice.
• Shape innovation direction for the domain, manage a portfolio of innovation initiatives (AI, new platforms, experimentation), and contribute to Group-level technology strategy.

Qualifications

Experience

• 10+ years of overall experience in Software Development / Engineering Leadership. You'll be leading experienced Engineering Managers, so this seniority is essential.
• Proven experience managing managers (manager-of-managers model) - must have led at least 2 or more teams through other Engineering Managers, not just individual contributors.
• Hands-on background as a software engineer earlier in your career (even if it was several years ago).

Knowledge & Skills