Business Risk and Control Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role:

The Checkout business unit focuses on providing Branded/Guest Checkout solutions to all merchants, consumer segments, and partners across, all regions, and in all shopping contexts online, and mobile. The team oversees one-time, recurring, and subscription payments to enable merchants to offer the right solution to their consumers. Additionally, as a two-sided network, the Checkout team is responsible for the consumer experience during and after post-checkout by providing the wallet capabilities and their presentment in the Checkout experience, receipts, and package tracking.

As a Checkout Business Risk and Control (BRCL) Manager, you will support the product management organization by managing and executing day-to-day risk management activities to ensure PayPal is delivering great customer experiences. These responsibilities include conducting risk assessments, including the creation of process and control documentation; timely management and resolution of issues and incidents; and development and maintenance of controls, control monitoring and testing plans.

Job Description:

Meet our team:
The Checkout product BRCL team acts as a central leadership team within the Checkout organization at PayPal, supporting numerous critical workstreams. The team is relied upon to manage the overall risk environment of the products, own operational processes specific to our products, and spearhead critical operational processes and risk remediation projects.
As an organization, we prioritize building diverse talent and cultivating an inclusive environment where you will be encouraged to align your values with the PayPal Leadership Principles in mind and apply these to your day-to-day role.
Our team is committed to PayPal’s Leadership Values and exemplifies: 

• Innovation works customer back: create simple and valuable customer experiences.

• Inclusion Put people first: build the next generation, unlocking their superpowers.

• Wellness: Work as One PayPal.

• Collaboration: Win together

Role Description:

We are looking for a Product BRCL Manager to join our Checkout product team who is a highly organized go-getter, who is detail-oriented, able to lead cross-functional projects, and manage and prioritize against many timelines. The ideal candidate must be able to understand a problem and quickly assess the criticality and potential exposure. The candidate must also have a critical mindset and understand the product and operations to ensure issues address