Information Developer, Imaging Playback
Dolby LaboratoriesAbout the role
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.
Dolby’s consumer entertainment and cinema businesses are bringing Dolby’s breakthrough technologies, powering the world’s top movies, TV shows, music, games, and live sports to more places around the world across a wider range of consumer experiences and devices.
The Information Developer is skilled in writing, extracting, curating, and refining technical information to enable our Dolby Vision customers to integrate, test and get approval to use Dolby Vision technologies. Working closely with diverse, distributed project teams, the Information Developer, Imaging Playback identifies essential technical information for end-users (including silicon partners (SoCs/ICs), consumer electronics manufacturers, and other video playback device manufacturers to use Dolby Vision solutions successfully. This role combines the use of cutting-edge technologies, UX research, and applying data, to drive information experience for content creators. The Information Developer collaborates with project teams to agree on priorities, timeframes, and deliverables. The Information Developer continuously expands their knowledge and skills to stay informed about industry developments and is able to respond to technological advancements as they occur.
Key Responsibilities:
- Distill information from multiple sources to produce concise, accurate, and timely documentation, tailored to the user personas.
- Lead content initiatives together with project teams to uncover user insights and needs, to feedback into the information experience.
- Set effective project priorities and negotiate timelines based on objectives, project requirements, and ongoing tasks.
- Update the content continuously to prepare for subsequent releases.
- Proactively identify opportunities to improve processes for generating and delivering optimized content to users.
- Share knowledge through training, mentorship, and guidance to team members to build their capabilities.
- Stay updated with emerging technologies and industry trends to enhance expertise.
Qualifications:
- Demonstrate broad capabilities across writing, extracting, curating, and refining technical information for customers and end-users
- Bachelor's degree in Technical Communication, Mass Communication, Information Design, Image Processing, or a related field
- 3+ years' experience developing effective technical content and solutions, preferably for video and imaging products
- An understanding of UX research and emerging technologies like generative AI
- Strong analytical thinking, problem-solving, and decision-making skills
- Ability to work independently and lead content initiatives
- Outstanding communication, collaboration, and interpersonal skills
- Open to experiment with new technologies and continuously build new skills
- Commitment to providing mentorship and knowledge sharing across the team
- Fluency with technical writing formats like DITA, XML, Markdown, and docs-as-code
- Proficiency using tools including Oxygen XML Editor, Git, Jira, Confluence, MS Office suite
Preferred Experience(s):
- Broadcast industry exposure or broadcast technology background a plus.
- An understanding application of user data/analytics and personalized instructional information
- Certified Scrum Product Owner/Agile methodologies
- Experience with video compression technologies: h.264/AVC, HEVC, AV1.
- Experience with streaming protocols: MPEG-TS, DASH, and HLS
- Experience with video players and OS platforms: Android, Fire
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