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Inside Key Account Manager

Regal Rexnord
West Chester, United Statesfull_timeVerifiedPosted 21 Jan 2025

About the role

Opportunity for an Inside Key Account Manager to join the Sales team. Partnering with assigned Key Account Managers and Account Managers, the Inside Key Account Manager executes sales strategy, initiates contact with existing and potential named accounts, identifies needs and sells solutions to meet those needs, and coordinates closely with factory personnel and Product teams to make sure we achieve specific customer performance metrics.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Track and closely monitor customer performance metrics as they relate to customer scorecards.  Coordinate with team at production site to make sure we are appropriately prioritizing these accounts in these key areas and ensure that our scorecards accurately reflect our performance. 
  • Track prototype orders closely to make sure we are progressing towards meeting customer request dates.
  • Update and consolidate customer forecasts and communicate as appropriate with factory.
  • Coordinate VAVE projects and new project activities with internal team, customer participants, and Key Account Manager.
  • Provide exceptional service to existing accounts (deviated pricing requests, new product applications, etc.)
  • Coordinate with quality team to manage supplier change requests, change management requests, warranty returns/claims –making sure that we respond quickly and provide appropriate resolution to these items as they arise. 

COMPETENCIES:

  • Fluency in English is required
  • Strong communication skills – both internal and external, by all means of communication
  • Ability to influence outside of your direct team
  • Strong business acumen
  • Results-driven, able to handle ambiguity and able to handle multiple priorities
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written and oral

EDUCATION and/or EXPERIENCE:

  • Associate or bachelor’s degree in business administration or related field
  • 3+ years of experience in customer service roles. Preferably building strong relationships with large strategic accounts.
  • Proficiency with Microsoft Excel and preference for other data automation tools such as PowerBI and Salesforce.
  • Prior manufacturing experience preferred.

**Must be willing and able to travel by all forms of transportation. Job requires up to 10% domestic travel.

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization

#LI-Hybrid

Benefits

  • Medical, Dental, Vision and Prescription Drug Coverage

  • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

  • Paid Time Off and Holidays

  • 401k Retirement Plan with Matching Employer Contributions

  • Life and Accidental Death & Dismemberment (AD&D) Insurance

  • Paid Leaves

  • Tuition Assistance

About Regal Rexnord

Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainabilit

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Regal Rexnord

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