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Community Health Worker- Temp to Permanent
COPE Health SolutionsNew York City, United Statesfull_timeVerifiedPosted 7 Apr 2026
💰 $46,000/yr
About the role
The Community Health Worker provides field-based member outreach services to members enrolled in a COPE Health Solutions client health plan’s Medicare Advantage (MA) plan. This person will build strong relationships with members and providers to stay engaged in member medical care and medication adherence. Community Health Workers are committed to removing the member’s barriers to care by identifying critical resources for members, helping them navigate through health care services and systems, and promoting member health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff, to support positive client health outcomes. FLSA StatusNon-Exempt Salary Range$23.57 per hourReports ToDirectorDirect ReportsNone Location New York - OnsiteTravel 100%Work TypeTemp to Hire Schedule Full Time Position Description:
- Field-based outreach to engage assigned members to close identified quality gaps.
- Receive a daily contact list of assigned members to outreach.
- Complete in-person outreach to assigned members and necessary providers to complete scheduling for appropriate appointments.
- Establishes close relationships with and serves as a point of contact for members and providers, specifically IPAs in the health plan’s network, as well as other contracted value-based organizations.
- Complete all required onboarding and training to master the standard work process and assignment.
- Track outreach progress daily for each assigned member in a manner defined by the project team (spreadsheet, dashboard, etc.).
- Attend daily huddle with the Project team and report out on outreach progress, track KPIs established by the Project team, and raise any risks.
- Communicate with assigned member Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians, and other health care providers) to facilitate member care.
- Observe and report the assigned member's self-administration of medication.
- Identify resources for assigned members to overcome barriers to care, such as transportation, housing, and childcare arrangements.
- Remain aware of current services offered by service providers,
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