Sales Operations Analyst

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Job Description/Preferred Qualifications

The Sales Operations Analyst will perform Business Operations activities for assigned division and regions using related systems and resources. Business Operations activities include, but are not limited to, maintenance of division bookings snapshot, review of SAP orders, bookings reconciliation, tool shipment slotting coordination, shipment revenue recognition tasks and backlog tracking. Business Analyst collaborates with field and factory personnel including Divisional Sales and Marketing, Field Sales, Finance, Master Schedulers, Configuration Analysts, Engineering, Trade Services and Shipping. Responsibilities may also include quote creation as well as other special projects or tasks as assigned by management.

• Lead a bookings snapshot report including weekly analysis of snapshot data

• Generate and maintain various snapshot analysis reports applying advanced Excel skills

• Coordinate SAP sales orders bookings allocations, configuration issues and pricing.

• Bookings forecast reconciliation within SAP and Caerus systems.

• Complete quarter end close activities in conjunction with corporate finance.

• Address and troubleshoot inquiries relative to order conditions and configurations from Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.

• Run divisional tool slotting in conjunction with Master Scheduler.

• Be responsible for the ARGO Master Ops plan weekly commits. Reconcile between corporate revenue and Argo plan.

• Run weekly divisional meetings pertaining to order status, forecast, order review and scheduling shipments.

• Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers. Submit requests to Corporate OA for order processing as needed.

• Review and acknowledge divisional approval for non-standard terms and conditions in accordance with Corporate Bookings policy.

• Concentrated support and work dedication during peak activities, such as at the end of corporate fiscal periods.

• Work on problems where analysis of situation or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for acquiring results.

• Good communication and telephone skills to relate and resolve specific order issues. Ability to act in authoritative role in meetings or related discussions.

Minimum Qualifications

• Bachelor's Level Degree and related work experience of 12 years; Master's Level Degree and 8 years related work experience; PhD Level Degree