Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer within PNC's DNA Artificial Intelligence Group organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.

As a Software Engineer, you will be part of an Agile engineering team where you will be responsible for technical design and development within our DNA Artificial Intelligence group. Additionally, you will work with our testers to address bugs or defects and propose & design solutions. This position would require fluidity and flexibility, as this is not a role with specific guidelines where you will perform the same tasks on a day to day basis. As a Software Engineer, you will also be responsible for serving as a mentor for other members of the team.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

We are looking for passionate Software Engineers with experience in the areas below:

Develop and maintain RPA solutions using Automation Anywhere to streamline business processes.

Provide operational support for RPA code and ensure smooth functioning of automation workflows.

Troubleshoot and resolve issues related to connectivity, system integration, and automation failures.

Collaborate with cross-functional teams to support their automation needs and ensure successful implementation.

Engage with vendors to coordinate support and resolve platform-related issues.
Assist in production support activities, including monitoring and maintaining RPA bots in live environments.

Integrate RPA systems with external applications using APIs and stored procedures.

Support and guide other teams in adopting and optimizing RPA solutions.

Analyze and debug code to improve performance and reliability of automation scripts.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops, tests and implements software solutions.
• Designs software solutions to address business needs.
• Writes code, tests and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Ap