Overnight Shelter Specialist
The Salvation ArmyAbout the role
Recruiting Opportunity Closes: 02.04.2026
Hourly Wage: $23.00 - $25.00 DOE
Hours Per Week: 40
Status: Non-Exempt / Full Time
Number of Positions: 5
Department: The Salvation Army Overnight Shelters
Position Title: Shelter Specialist (NIGHT)
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Application Instructions:
Complete the online job application, upload a resume.
To apply online go to: Overnight Shelter Specialist , or https://tinyurl.com/367na8yj
To apply in person go to 6655 NE 82nd Ave. Portland, OR 97220. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.
Questions, contact Allison Welch at allison.welch@usw.salvationarmy.org or call (971) 202-5360. Ms. Welch is the sole point of contact for questions regarding this position.
Recruiting Accommodation Statement:
To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.
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Education and Work Experience:
- Education: High school diploma or GED.
- Documented experience in homeless services (or related experience).
- Education and/or work experience commensurate with the duties and responsibilities required
- Strong Human relations skills; trauma-informed care.
Scope of Position:
The Shelter Specialist is responsible for completion of various assigned tasks. The primary focus will be maintaining program operations and services for participants on site. The Shelter Specialist works closely with program participants of the Shelter to provide the basic needs, services, or to de-escalate negative participant interactions. This role will also have a focus on site safety and access control for the participants.
Knowledge, Skills and Abilities Required:
- Basic Microsoft Office experience is needed
- An ability to engage with diverse populations in a respectful and culturally responsive manner.
- Demonstrated ability and willingness to consistently communicate and work well with staff and residents from a variety of racial, cultural, and economic backgrounds and with various religious beliefs, traditions, lifestyles, sexual orientations, age variance and differing abilities.
- Understanding of basic conflict resolution.
- Commitment to keeping client information confidential.
- Ability and willingness to understand and fully comply with mandatory reporting requirements and laws pertaining to vulnerable adults and children.
Licenses and Certifications required/Preferred: Driver License. Trauma informed Care, Assertive Engagement, First Aid and CPR; Non-Violent Crisis Intervention; Peer Support; Heat Illness Prevention; Safe Driving; Rent Well; Community Warehouse Escort; Civil Right Training; Bloodborne Pathogens Training; De-Escalation Training.
Essential Duties and Responsibilities:
- Ability to safely follow instructions pertaining to the use and storage of all workplace chemicals.
- Ability to properly operate all safety and security systems, which may include CCTV video monitoring.
- Ability to conduct visual inspections of the workplace on a continuous basis, through direct observation, walking inspections and the use of video monitors.
- Ability to learn and act upon new information; work cooperatively with individuals and groups; exercise mature and sound judgment in problem solving; organize own work; present material properly and accurately document activities.
- Keep the facilities clean and organized, including but not limited to,
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