Senior User Experience Designer

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

 

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

 

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

 

We are looking for an experienced, collaborative, and adaptable Senior User Experience Designer (individual contributor) to join the Creative Direction team within User Experience Design (UX). This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners.

 

This role plays a critical part in shaping Schwab's digital experiences by driving design systems, brand expression, and experiencing modernization initiatives across web and mobile platforms. Success in this role requires a systems thinker who can influence across teams, help establish scalable design solutions, and identify opportunities to elevate the quality, consistency, and distinctiveness of Schwab's digital experiences.

 

As a Senior UX Designer, you are responsible for:

 

UX Design Expertise & Execution

• Drive the evolution of Schwab's digital experiences through design systems, experience standards, and creative direction
• Partner with Experience Design, Product, Engineering, Brand, and Design System teams to create scalable solutions across web and mobile platforms
• Design and influence interactions across desktop, mobile web, and native mobile experiences with a deep understanding of platform-specific patterns and conventions
• Independently drive design exploration and decision-making, defining problems and proposing solutions that balance client needs, business goals, and technical considerations
• Apply strong Product Design and User Interface Design skills to create intuitive, accessible, and visually refined experiences that meet client needs and business goals
• Create future-state concepts and strategic design visions that help shape the long-term evolution of Schwab's digital ecosystem
• Maintain high design standards aligned to channel guidelines and Schwab’s design system while identifying opportunities to modernize and evolve the experience
• Consult with product teams and design partners to ensure experiences align with established design principles and contribute to a cohesive client experience
• Own delivery of assigned work, proactively addressing challenges and proposing solutions

Design Systems, Brand Expression & Experience Modernization 

• Contribute to the evolution of Schwab’s Design System and broader digital experience standards
• Help define how the Schwab brand is expressed across digital products and platforms
• Translate brand strategy into scalable product experiences, interaction models, and visual frameworks
• Use Brand Identity expertise to ensure digital experiences consistently reflect Schwab’s visual language, tone, and client experience principles across products and platforms
• Establish and influence standards that create consistency while allowing Schwab experiences to feel distinctively Schwab
• Monitor emerging industry trends, platform capabilities, and experience design innovations to identify opportunities for modernization
• Explore future experience opportunities, including AI-enabled experiences, conversational interfaces, and emerging interaction models
• Partner with cross-functional teams to define scalable approaches for new experience paradigms while maintaining alignment with Schwab design principles

Teamwork, Collaboration & Engagement 

• Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability
• Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow-through
• Act as a trusted advisor to design, product, engineering, and brand partners
• Facilitate design reviews, consultations, and workshops that elevate design quality and strengthen alignment across teams
• Mentor or support less experienced designers when opportunities arise

Your Approach 

• Put clients first by making thoughtful design decisions grounded in user needs, business priorities, and long-term value
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