Software Engineering Senior Manager - Branch Innovation

About this role:

Wells Fargo is seeking a visionary and technically strong Senior Software Engineering Manager to lead a high-performing application development team focused on AI innovation in branch banking. This role will be instrumental in designing and delivering cutting-edge AI solutions that enhance customer experience, streamline authentication processes, and empower branch employees with intelligent tools. You will own the development lifecycle of AI-powered applications, champion innovation, and collaborate cross-functionally to bring transformative ideas to life.

In this role, you will:

Provide Team Leadership & Development

• Lead, mentor, and grow a team of software engineers focused on AI and application development

• Foster a culture of innovation, collaboration, and continuous improvement

Provide AI Strategy & Execution

• Define and drive the AI innovation roadmap for branch banking.

• Oversee development of customer-facing AI capabilities (e.g., virtual assistants, smart kiosks)

• Lead initiatives like enhanced customer and employee authentication using AI (e.g., biometrics, behavioral analytics), enhanced customer service through chatbots and personalized app interfaces, improved fraud detection and risk management and customized financial advice using predictive analytics

Perform Application Ownership

• Own the full lifecycle of AI-enabled applications—from concept to deployment and support

• Ensure scalability, security, and performance of all developed solutions

• Bring speed, intelligence, and seamless connectivity to every interaction 

Cross-Functional Collaboration

• Partner with product managers, data scientists, cybersecurity teams, and business stakeholders

• Translate business needs into technical solutions that deliver measurable impact

Technology Leadership

• Stay abreast of emerging AI technologies and trends in banking.

• Advocate for best practices in software engineering, AI ethics, and responsible innovation

• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk

Required Qualifications:

• 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6+ years of financial services experience

• 3+ years of management or leadership experience

• 3+ years leading application development teams preferably as an Engineering Manager or Lead Software Engineer

• 3+ years of experience mentoring and quality checking junior application developers

• 3+ years cloud experience

• 1+ years of experience leading AI-centric projects or programs at a financial services institution

Desired Qualifications:

• 2+ years banking operations technology experience, preferably branch operations

• 3+ years of technology transformation / modernization leadership experience

Job Expectations:

• This position offers a hybrid work schedule - ability to work in office

• This position is not eligible for Visa sponsorship

• Relocation assistance is not available for this position

Locations:

• 3075 Loyalty Circle, Columbus, Ohio

Posting End Date: 

20 Sep 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk