Resolutions Associate II

About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence. 

As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started. 

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us! #LI-Hybrid

  This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

ABOUT THE ROLE:

As a Resolutions Associate II, you will be working with clients and account debtors to resolve delinquent accounts. 

We are looking to build a world-class team to connect small businesses with the working capital they need to maintain or grow their operations. If you have a strong desire to be part of a small, nimble team, in an exciting and growing space, then BlueVine is the right place for you.

WHAT YOU'LL DO:

• Intelligently collect on delinquent accounts by utilizing your collections experience
• Craft and implement comprehensive repayment plans
• Skip trace and locate new points of contact
• Provide insights to the Collections Team that drive results

WHAT WE LOOK FOR:

• 2+ years of working in Collections (business to business preferred)
• Knows the collections process and enjoys it
• Embraces solving tough problems 
• Seeks out feedback to refine ideas; promotes the ideas of others
• Excited to roll up sleeves to learn by doing
• Able to clearly and effectively communicate verbally and in writing
• Deftly plans and prioritizes to maximize impact
• Maintains a positive attitude and stays determined when the going gets tough

New Hire Base Salary Range: $50,100 - $60,100

BENEFITS AND PERKS - for employees located in the US

• Excellent health coverage and life insurance benefits
• 401K with an immediate 3% company match 
• PTO, Company Holidays, and Flexible Holidays
• Company-sponsored Mental Health Benefits, including 1:1 therapy
• Over $1,000 annually for a wellness benefit of your choice
• Monthly WFH stipend
• Generous, paid parental leave covering up to 16 weeks
• Access to financial coaches and education sessions
• Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance
• Weekly catered lunches and fully stocked kitchen pantries
• Community-based volunteering opportunities