Principal Product Designer

The Role:

 The Principal Product Designer (PD) is a senior-level strategic role responsible for establishing and advancing Product Design as a core competency at iA. The primary responsibility of this role is to drive the effective use of prototypes, proofs-of-concept, hi- and low-fidelity wireframes, MVPs, and other tools and techniques to validate customer value, usability, feasibility, and viability early in the product lifecycle before full-scale development. This role requires a highly experienced designer with deep expertise in UI/UX across multiple platforms, including cloud, on-premise, and Human-Machine Interfaces (HMI). The PD will lead the creation of intuitive, user-friendly, and scalable design solutions that enhance the overall user experience across the entire product portfolio.  

What you’ll do: 

Product Discovery:  

• Lead Product Discovery efforts to establish and refine the use of prototypes, POCs, MVPs, and wireframes to ensure early validation of customer value, usability, feasibility, and viability. 
• Partner with Product Management and Engineering in customer discovery sessions to align design decisions with business and technical constraints. 
• Rapidly prototype and test concepts with users to gather actionable insights and refine designs. 
• Effectively present and communicate design rationale to influence stakeholders across all levels. 

UI/UX and Interaction Design Mastery: 

• Lead the creation of unified, user-centered designs across on-prem, cloud, and hardware interfaces. 
• Develop wireframes, prototypes, and high-fidelity UI designs using tools such as Figma, Axure, InVision, and Adobe XD. 
• Define and implement best practices for enterprise UI frameworks (Material UI, Fluent, etc.). 
• Enhance usability within existing UI structures while modernizing design approaches for new cloud-based products. 

Research, Testing, and Data-Driven Decision Making: 

• Conduct user research, usability testing, and ethnographic studies to ensure designs meet customer needs. 
• Utilize A/B testing, heatmap analysis, and behavioral analytics to inform design iterations and improve adoption. 
• Translate qualitative and quantitative data into insights that shape product design and enhance user engagement. 

Technical Acumen & Systems Thinking: 

• Collaborate with engineering teams to ensure seamless implementation of UI/UX designs. 
• Understand front-end development frameworks (React, Angular) and their impact on design execution. 
• Work within existing legacy UI frameworks to enhance usability without requiring complete system overhauls. 
• Drive consistency across cloud, on-premise, and embedded UI (HMI) interfaces. 

Who you are:

• 10+ years of experience in UI/UX design, with a strong background in complex, multi-platform enterprise solutions. 
• 5+ years of experience in pharmacy automation, healthcare technology, or a related regulated industry. 
• Proven expertise in designing B2B SaaS, industrial automation, or highly regulated software products. 
• Deep experience with user research methodologies, usability testing, and data-driven design improvements. 
• Strong cross-functional collaboration skills, working closely with Product, Engineering, and other stakeholders. 
• Ability to balance strategic design thinking with hands-on execution. 
• Flexibility to travel up to 10%. 

Even better if you have:

• Experience designing embedded UI (HMI) or legacy client-server applications. 
• Familiarity with AI/ML-driven user experiences and automation in UX design. 
• Experience working in a fast-paced, high-growth technology environment. 

Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.

Compensation:

The estimated base annual salary range for this position is $119,895.05 to $ 162,210.95, though a candidate’s base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.  

What are the perks?

• Generous time off policy that allows you to put your family first
• Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
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