Director, Newbuild Business Excellence

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Position Summary:

The Director, Business Excellence is a pivotal leadership role responsible for driving and managing change initiatives that enhance operational efficiency, improving partner experiences, and fostering a culture of continuous improvement and innovation. The ideal candidate will be a strong leader of people, with demonstrated ability to collaborate and engage effectively with individuals across all levels of the organization. This role requires exceptional problem solving, ability to prioritize the needs of multiple teams in the department and execute against them in a way that aligns with our strategic vision and operating plan.  A leader and strategic driver of change across Newbuild and Innovation, they will oversee the day-to-day operations of Newbuild and Innovation’s Change Management capability, staffing and advising departmental transformation initiatives, and fostering the adoption of leading change practices.   A problem solver, results-oriented and seasoned expert, the candidate must be an energetic, pragmatic champion of change who listens for organization needs and issues, balances multiple enterprise priorities, and builds cross-functional alignment. 

 

Essential Duties and Responsibilities:  

• Lead, mentor, and develop a diverse team of 8+ professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Set clear performance expectations, conduct regular performance reviews, and provide coaching and feedback to team members
• Oversee the identification, analysis, and implementation of process improvement initiatives across the organization.
• Utilize methodologies such as Lean, Six Sigma, or Kaizen to streamline operations, reduce waste, and enhance overall efficiency.
• Conduct comprehensive analyses of existing processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Leverage data analytics and metrics to inform decision-making and prioritize improvement efforts.
• Drive a culture of continuous improvement by implementing best practices and fostering an environment that encourages innovation and experimentation.
• Establish and monitor key performance indicators (KPIs) to measure the impact of improvement initiatives and ensure alignment with organizational goals.
• Evaluate, select, and implement tools and technologies that enhance process efficiency and effectiveness within the department
• Ensure the department is trained and proficient in using relevant software and tools to support their work.
• Oversee the Development and implementation of training programs to enhance the skills and capabilities of the department and the broader organization in process improvement methodologies and tools and project management processes
• Promote knowledge sharing and continuous learning opportunities within the team and across departments.
• Design and deploy effective change management strategies to ensure successful adoption of process improvements and new technologies.
• Engage stakeholders at all levels to communicate changes, address concerns, and ensure alignment with organizational objectives.
• Oversee the coordination and execution of internal and external audits to assess compliance with quality standards, reg