Director of People & Culture

Why us?

Why This Role

You will help bring to life a hotel that is being redefined as a destination for connection, creativity, and elevated hospitality. A place designed to feel distinct, original, and deeply rooted in Pittsburgh’s spirit.

As Director of People & Culture, you will:

• Lead the cultural transformation alongside an engaged leadership team
• Shape the associate journey from first impression through long-term growth
• Build an environment where people feel connected, inspired, and proud of what they are creating together
• Champion a values-driven approach that turns everyday interactions into meaningful experiences

This is your opportunity to influence not just how a hotel operates, but how it feels to work there.

 

Who You Are

You lead with intention and heart. You know that great culture drives great performance, and you are confident in your ability to build both.

 

You are equal parts strategic and human. You can navigate complexity, inspire teams, and create clarity in moments of change. Most importantly, you believe that people are the experience.

 

Be Part of the Transformation

If you are looking for a role where you can leave a lasting imprint, where your work will be seen, felt, and experienced every day, this is that moment.

 

Apply today and help shape what comes next.

Job Overview

The purpose of this role is to design, align, and execute a People & Culture strategy that supports both the strategic and operational objectives of the business. The People & Culture Director leads all People & Culture (Human Resources) functions at the property, balancing compliance, culture, and performance while addressing both challenges and opportunities. This role serves as a strategic advisor to the Hotel Executive Committee on all people-related matters and partners closely with the General Manager, with functional alignment and guidance from the Regional Director of People & Culture.

 

The People & Culture Director is responsible for leading talent strategy, associate engagement, compliance, risk mitigation, and workforce planning while ensuring alignment with Sage Hospitality Group values, policies, brand standards, and applicable federal, state, and local regulations. This role proactively identifies opportunities for improvement and implements scalable solutions that elevate the associate experience and business outcomes.

Responsibilities

Talent Management

• Plan, develop, coordinate, and lead all People & Culture functions at the property to attract, develop, motivate, and retain associates in a compliant, inclusive, and performance-driven environment.
• Lead recruitment, interviewing, hiring, and onboarding strategies for hourly and leadership roles, ensuring alignment with Sage standards, brand expectations, and legal requirements.
• Oversee performance management practices, including completion of evaluations and facilitation of performance improvement plans in partnership with leaders.
• Ensure staffing models and workforce plans align with business needs, service standards, and financial objectives.

Training

• Assess organizational needs and plan, implement, and oversee training programs for hourly, supervisory, and management associates, including Sage core training and brand-required programs.
• Partner with leaders to strengthen leadership capability, reduce risk, and build consistent management practices across the property.

Associate Relations

• Counsel and coach leaders on associate relations matters, including performance, conduct, and conflict resolution.
• Oversee investigations, grievance resolution, and exit interview processes, analyzing trends and recommending corrective actions.
• Design and implement associate engagement and relations initiatives that foster trust, inclusion, and retention.
• Develop and manage budgets related to associate relations, training, recruitment advertising, and People & Culture staffing.
• Lead and supervise People & Culture operations at the property, including coaching, development, performance feedback, and corrective action when necessary.
• Ensure consistent, timely, and equitable administration of associate relations practices.

 

Strategic Management

• Provide short- and long-term People & Culture planning aligned with hotel goals and Sage strategy.
• Establish People & Culture objectives and metrics that support operational excellence and cultural health.
• Serve as an active