Intermediate Training Support Specialist ( Work From Home)

Job Family

Talent Management & Learning

About Us 

 

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

 

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. 

    

Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information,  visit www.transamerica.com. 

 

Who We Are 

  

Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services. 

 

What We Do 

 

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology). 

Job Description Summary

Under general supervision, provides clerical/administrative support to the training and development function. May coordinate and/or develop training materials for departmental policies, procedures and processes, or assist with creation and maintenance of training modules and manuals for employee, management, organizational training initiatives or on-the-job training. Completes a variety of tasks that are similar in nature and somewhat routine, but requires some experience to be proficient. Utilizes limited judgment to resolve most questions or problems, referring only the most complicated issues to higher levels.

Job Description

Responsibilities

• Schedules and coordinates training programs, courses, and the use of equipment, space and facilities.
• Creates, maintains, assembles and distributes course materials and teaching aides.
• Distributes course catalogs, processes registrations, and answers routine inquiries regarding courses and schedules.
• Prepares appropriate forms and records regarding course attendance, feedback on programs, instructors, etc., also assists with the maintenance of the database of employee training.
• Operates audiovisual equipment and arrange for outside services (meals/refreshments, repairs) as required for various presentations or programs.
• Facilitates training classes and/or delivers presentations one-on-one or for small, limited-size classes.
• Begins to demonstrate expanded breadth or scope of knowledge pertaining to functional areas or products.

Qualifications

• High school diploma or equivalent. 
• 1 to 3 years training experience.

Preferred Qualifications

• Effective interpersonal communication skills
• Exceptional verbal and written communication skills
• Detail oriented.

Working Conditions

• Work From Home
• Occasional travel (once or twice a year)

*Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

 

The salary for this position generally ranges between $37,500 -$49,500 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

 

Additionally, this position is typically eligible for