Jobs and Careers

Networks Manager

Chester County, PA

Government Services Center - Westtown, United StatesRemotefull_timeVerifiedPosted 7 Aug 2026

💰 $78,943/yr

About the role

Posting number: 04715

Department: Emergency Services

Division: Public Safety Comm - Technical

Job classification: Networks Manager

Posting type: Open

Categories: Electronics

Summary

The Networks Manager is responsible for managing technical components of the Emergency Services’ communications system networks. The role is also responsible for project development in conjunction with vendors and end users of the systems. Supports the mission of the Department of Emergency Services by promoting and assisting in providing safety and security to Chester County citizens so they can work, live and grow in a healthy and safe community.

All Department of Emergency Services employees are essential personnel and may be required to work during non-business hours for extended periods of time. Essential employee duties may involve assignments within the Emergency Operations Center (EOC), deployment to a field location, or other duties as required during periods of emergencies or training/exercise. Emergency assignments may be performed under adverse conditions, continue for periods ranging from a few hours to several weeks, and may require travel.

Examples of duties

Performs system management and oversight for the department’s critical infrastructure networks to ensure 99.999% uptime.
Ensures the security, protection and reliable safe operation of the department’s critical infrastructure networks.
Utilizes the available monitoring tools to monitor networks for performance and health, and to identify any potential problems.
Ensures that all systems and networks interact and transfer data correctly between each other.
Liaisons with 3rd party support vendors as necessary to accomplish tasks and projects.
Assists the department’s CAD Specialist in maintaining the Computer Aided Dispatch system and software, focusing on the infrastructure and workstations that support the 24/7/365 operation of the overall system.
Provides system management and statistical data reports from the department’s critical infrastructure networks as needed.
Performs programing and updates to both infrastructure and field responder components of the systems as needed.
Provides technical support, education, and training to telecommunicators, staff and field users in the use of the department’s systems and equipment.
Provides technical support to ensure continuous communications connectivity in support of both fixed and mobile emergency operations.
Participates in budget preparation of the Technical Division’s annual budgets.
Supervises and verifies proper system operation of the P25 Radio system network. Communicates any issues or problems to the appropriate vendor staff.
Verifies proper operations of the Nokia Microwave system network and external site systems.
Collects and reports technical system data and metrics for various reporting tools.
Attends and participates in meetings as necessary with the Deputy Director of Technical Services, Technology Manager, vendors, emergency response agencies, and outside service providers on system issues.
Verifies and diagnoses proper system operation of the Mobile Data System including Mobile Data Computers, Broadband routers, and FirstNet cellular SIMS.
Assists in updating the programming of P25 mobile and portable radios.
Develops collaborative relationships with federal, state, regional, county, municipal, and private sector partners.
Supports and maintains the development of good working relationships with emergency responders.
Maintains the highest level of safety for all activities.
Assists with Emergency Operations Center (EOC) activations and drills.
Serves in an On-Call capacity as part of the Technical division On-Call program rotation.
Performs all other duties, tasks and special projects as assigned.

Qualifications

Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Network Engineering, or a related field or equivalent combination of training, education and experience.
Five years of job-related experience.
Relevant military experience may be considered.

Strong demonstrated abilities required: