Producer Assistant

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

Equitable is looking for a Producer Assistant to join our team in Omaha, Nebraska. The Producer Assistant will work with clients to schedule and confirm appointments. Complete and process account applications and investment transfers. Maintain client databases and files. Set up client information and financial planning tools. Prepare client budget work sheets. Performance will be measured by:

• Phones. Answer phones in a timely and professional manner. Callers should not receive voicemail of a producer until directed there by the assistant. No complaints on the professionalism on how the call was handled.
• Scheduling. Associates should not have any scheduling conflicts. All logistics should be completed prior to the meeting. Example, client quotes and file delivered to the Associate, meeting room scheduled and appointment reminder to the client.
• Filing. All items should be filed in a timely and accurate manner. Contact histories updated in real time.
• Follow-up. Follow-up on all new business submitted within 3 business days. Report
• and resolve all omissions ASAP

Key Job Responsibilities

• Answer phones for the producer(s). Screen and transfer calls. Take messages if necessary.
• Administer calendar for the Associate/Producer Group.
• Insure items are ready for client appointments, such as pulling client quotes, appointment reminders, and reservation of conference room(s).
• Filing. Includes printing brokerage statements and insuring contact histories are updated.
• Follow-up on all new business submitted.
• Help conduct service work such as address and beneficiary changes.
• Maintain strict confidentiality
• Use discretion in screening calls and visitors
• Manage and organize calendar
• Utilize strong interpersonal and communication skills to interact with employees, clients, and financial professionals.
• Respond to regularly occurring requests for information and regularly scheduled meetings, including Monthly Business Reviews, Branch/District meetings, and staff meetings.
• Use experience and knowledge to understand and anticipate administrative needs.
• Track incoming and outgoing correspondence and reports. Review and route as appropriate; draft responses where necessary.
• Initiate and assist in special projects involving Microsoft Suite (Word, Excel and PowerPoint).
• Maintain files and access filed material in a timely manner when requested.

Required Qualifications

• Associate Degree or 2 years professional work experience in office environment as Administrative Assistant role

Preferred Qualifications

• Detail oriented and organized
• Able to prioritize workflow and good communication skills
• Incumbent will work as part of a team to provide administrative support to Producer Group
• Excellent organizational skills and time management capabilities
• Proven Success juggling multiple priorities in a heavy workload environment

Skills

Communication

Understanding of the importance of insightful listening and communicating and ability to provide information and messages in a way that produces clarity and impact.

Confidentiality

Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.

Managing Multiple Priorities

Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Project Administration

Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

Project Management

Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

ABOUT EQUITABLE

At Equitable, we're a team of over ten thousand strong; committed