Senior Diversity & Belonging Operations and Employee Impact Manager

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

Airbnb has been a dynamic, entrepreneurial workplace throughout our 15+ year history. We expect this will continue as we build a 21st century company in service to our mission, to create a world where anyone can belong anywhere.  Within the Employee Experience (EX) organization, the Diversity and Belonging (D&B) team plays a vital role in furthering Airbnb’s mission and ensuring the vitality of the communities we serve externally are reflected, nurtured and developed internally.   Airbnb has made great progress over the years and has been a recognized leader in the D&B space. But this work will never be done. 

The Difference You Will Make:

As D&B Operations and Employee Impact Lead, reporting into our global Head of Diversity & Belonging, you will be an integral part of the D&B Leadership Team.   In this capacity, you will help lead the development of a cohesive global D&B strategy for the company, including driving the deeper connection across Airbnb’s Airfinity (Employee Resource Group) Program,  ensuring alignment across Airfinity groups and Airbnb’s evolving business priorities and needs, growth and development initiatives driving representation and retention at all levels, as well as an integrated approach to pipeline building, data collection and use, and recruiting practices.  You will be accountable for the strategy, operationalization and execution of our evolving Airfinity Program, including the Executive Sponsor Program, Airfinity Lead Forum, and establishing an Airfinity Lead Academy.

You will draw on your deep expertise and capabilities, including experience in leading and building out global employee resource group ecosystems; evolving D&B programming and strategies to account for international and regional nuances; operationalization of D&B strategies and deep program management expertise; leadership coaching; skilled facilitation; data-driven program design; change management; and impact measurement.  You will build deep inroads with other leaders globally in order to be able to design and implement strategies with an eye toward scalability and meaningful advancement of our mission.  You will also be responsible for coaching and edifying a team of program and project managers supporting D&B operations and the Airfinity ecosystem, helping to build strategic and developmental cohesion across the broader D&B Team.  

A Typical Day:

• Work with the global Head of Diversity & Belonging, Senior D&B Business Partners, and the broader D&B team to develop and execute the company-wide D&B goals, D&B plans across all supervisory organizations, and Airfinity programs that align to Airbnb’s global D&B strategy and business priorities.
• Oversee, help to edify and continue to evolve a team of Program and Project Managers supporting broad D&B Operations and the Airfinity Program.
• Provide strategic guidance and oversight to Airfinity Leads around the world for our 17 active groups and other key stakeholders to become a trusted advisor in the Airfinity Program and beyond.
• Closely collaborate with Executive Team members and senior leadership serving in Executive Sponsor roles to support aligning Airfinity programming and efforts with the company's overall D&B priorities and other Airbnb company priorities.
• Develop, maintain and continually evolve an Airfinity Program Playbook that clarifies roles and expectations, provides guidance and guardrails around process and standard operating procedures that supports Executive Sponsors, Airfinity Leads, and participants alike .
• Develop and socialize the resourcing and prioritization required to continue to mature the Airfinity Program to support specific business goals, including ensuring growth and development of employees participating in the program, increasing awareness about cultural and community differences, championing intersectionality and allyship in practice.
• Further set the strategy and implementation for Airfinty Program governance.
• Design and lead programmatic forums and processes for business input and collaboration with Airfinity Leads and participants, including the Airfinity Leads Forum.
• Ensure that Airfinity Leads collaborate, network, share processes, and learn from each other by hosting regularly scheduled meetings and acting as a conduit between all Airfinity groups.
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