Global Head of Talent, AI & Work Enablement

Job Description

Shape the Future of Work at FIS

At FIS, we’re not just adapting to the future of work, we’re reinventing it. As AI transforms how organizations learn, perform, and grow, we’re seeking a visionary Global Head of Talent, AI & Work Enablement to architect a new era of capability-building. This is a rare opportunity to redefine talent strategy at scale, integrating AI, systems thinking, and human potential to drive lasting business impact.

About the Role

As the Global Head of Talent, AI & Work Enablement, you’ll lead the transformation of how FIS builds capability—designing intelligent, scalable talent systems that empower our workforce to thrive in an AI-augmented world. You’ll serve as a key leader within HR, advising executives, shaping enterprise-wide change, and ensuring our talent strategy aligns with FIS’s growth ambitions.

This role goes beyond traditional L&D—you’ll reimagine work itself, embedding skills development into the flow of daily operations and fostering a culture where continuous learning fuels high performance.

Key Responsibilities

1. Architect the Future of Work

• Design scalable, AI-integrated talent systems that drive organizational performance.
• Redefine roles, workflows, and learning ecosystems to maximize human + AI collaboration.
• Shift L&D from training delivery to capability acceleration, embedding learning in the workflow.

2. Lead Enterprise-Wide Transformation

• Serve as a strategic advisor to the HR Leadership Team and business executives.
• Develop change adoption strategies that engage employees at all levels.
• Shape compelling narratives to inspire a culture of innovation and continuous growth.

3. Build a High-Performance Talent Brand

• Align FIS’s Employee Value Proposition (EVP) with a future-ready talent strategy.
• Ensure our talent brand attracts and retains top innovators in a competitive market.
• Foster a learning culture where curiosity, agility, and performance thrive.

What You Bring

Experience & Qualifications

• 15+ years in senior talent/HR leadership, preferably in large, complex organizations.
• Proven track record of driving large-scale transformation in learning, capability development, or work redesign.
• Strong understanding of AI’s impact on HR, L&D, and productivity.
• Bachelor’s degree in HR, Organizational Development, Business, or related field (or equivalent experience).
• Effective verbal and written communication skills to interact with all levels of management, employees, and outside professionals.
• Strong knowledge of HR administration practices and procedures and available resources for responding to employee questions
• Demonstrated excellent leadership, problem-solving, team, judgment, and decision-making skills in extraordinarily complex situations.
• Ability to manage stressful situations, manage multiple deadlines, objectively evaluate information gathered and exhibit solid decision-making and critical thinking skills.

Leadership & Mindset

✔ Systems Thinker – You design talent as an integrated architecture, not isolated programs.
✔ AI-Curious Leader – You’re energized by how AI can enhance (not replace) human potential.
✔ Change Catalyst – You bridge strategy and execution, making transformation stick.
✔ Builder & Collaborator – You thrive in ambiguity, prototype fast, and bring teams together.

Why Join FIS?

This is more than a job—it’s a chance to set the new standard for talent in the AI era. At FIS, you’ll have:

• Global Impact – Shape talent strategy for a leading fintech innovator.
• Cutting-Edge Tech – Work at the forefront of AI-powered HR solutions.
• Leadership Visibility – Influence C-suite decisions and enterprise-wide initiatives.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A fantastic range of benefits designed to help support your lifestyle and wellbei