HCM Business Systems Analyst III (Learning Management Systems)

To Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, such as Oracle HCM Learn, Talent & Performance, as well as provides support to business operations and processes under general supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a moderate degree of latitude. Work with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using working knowledge of the organization’s technology infrastructure and specific software applications, assist the business to implement strategic vision through technology.  

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics 
• Analyze, define and document technical design for data, workflow, logical processes, interface with other systems, internal and external controls and output
• Identify business requirements (e.g., needs, objectives, functions, features, input and output) using elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder’s needs
• Develop, recommend and document adjustments to workflow to streamline processes 
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility 
• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within talent management 
• Involved in cross-organizational task groups concerning new automated systems, products and/or services 
• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production 
• Interact with other ISD staff, HR Systems and business units (end users) in problem resolution efforts 
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified 
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management 
• Implement new/enhanced products, services and/or operational changes
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects 
• Interpret results of analysis; present recommendations, alternatives and implications 
• Write requirements and define editorial workflow for business owner projects 
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure 
• Develop test plans, test criteria, scenarios, and documentation; ensure acceptance of delivered solutions 
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results 
• Apply and communicate changes and new trends in systems/technology 
• Represent the business unit in identifying, analyzing and communicating system solutions
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Research emerging technologies and recommend solutions that align with business goals
• Monitor performance of systems to ensure continued systems efficiency
• Collaborate with key partners in development and delivery of solutions 
• Perform other duties as assigned
   

• Bachelor’s Degree in a related field, or the equivalent combination of HCM Oracle, LMS, OTBI experience
• Experience in Oracle HCM (Learn, Talent, Performance)
• Experience in problem resolution including determining root cause, scope and scale of issues
• Experience in working in and with collaborative work teams
• Experience in leading projects and/or initiatives of small to medium scope, using project management skills
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals in a fast-paced environment
• Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling (Oracle OTBI)
• Effective research, analytical, and problem-solving skills
• Effective organizational, planning and time management skills
• Effective verbal and written communication skills
• Advan